patsfan1998

Level 1 (0 points)

Q: Why won't my iPhone 5 turn on?

Hey my sister has been using her iphone for a while now, and suddenly it stopped turning on.

Now the screen with the apple logo just flickers with lines going across.

Any idea what is wrong?

iPhone 5, iOS 8

Posted on Jan 17, 2015 4:56 PM

I have this question too

Q: Why won't my iPhone 5 turn on?

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by pogster,

pogster Jan 17, 2015 5:21 PM in response to patsfan1998
Level 4 (2,296 points)

Apple Watch

Jan 17, 2015 5:21 PM in response to patsfan1998

By the look of the screen it appears you have a hardware problem in which case it needs to be examined by Apple. You didn't say if you've tried troubleshooting the phone but you could try resetting or restoring the device incase the problem is due to software.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
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by patsfan1998,

patsfan1998 Jan 17, 2015 7:14 PM in response to pogster
Level 1 (0 points)

Jan 17, 2015 7:14 PM in response to pogster

Yeah I have tried putting it into recovery mode, but when it connects to any power source it turns on by itself and the screen flickers between a few variations of that screen. If it is not attached to power it just turns on shows apple logo with black logo white background which flickers and then screen turns off after a few seconds.

I was wondering if it could be a battery issue?
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by pogster,

pogster Jan 17, 2015 7:56 PM in response to patsfan1998
Level 4 (2,296 points)

Apple Watch

Jan 17, 2015 7:56 PM in response to patsfan1998

It might be possible although it's not a symptom I've read about on here. Whether it is or isn't it sounds like you'll need to have the phone tested by Apple or an Authorized Apple Service Provider.
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