Q: Incomplete Download that says it's incomplete

Good morning teelee1172,

It sounds as if you have an incomplete download or possibly the file is damaged. I would suggest deleting it from your iTunes library and then downloading it again. See this article about how to download prevously purchased content in iTunes -

Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support

Thanks for using Apple Support Communities.

Best,

Brett L