Incomplete Download that says it's incomplete

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Incomplete Download that says it's incomplete

I downloaded season 5 of "The Walking Dead." One of the episodes says "downloaded" but it's only 28 seconds long. It's definitely not a trailer or anything. What should I do?

Posted on Jan 17, 2015 7:57 PM

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Answer 1

Brett L

Community Specialist

Jan 19, 2015 12:22 PM in response to teelee1172

Good morning teelee1172,

It sounds as if you have an incomplete download or possibly the file is damaged. I would suggest deleting it from your iTunes library and then downloading it again. See this article about how to download prevously purchased content in iTunes -

Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support

Thanks for using Apple Support Communities.

Best,

Brett L

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