help with sync!!
my phone will charge when hooked up to the usb, but will not recognize the phone to sync it. I've tried every trouble shooting method on here. I have every update available and still nothing!
HELP!!
iPhone 5s, iOS 8.1.2
User profile for user:
Jason L
User level:
Community Specialist
Hi there sison23,
Welcome to Apple Support Communities.
Take a look at the articles linked below, they can help you resolve the issue with your iPhone 5s not being recognized by iTunes. The first article provides troubleshooting tips for devices that are connected to PCs and the second article provides suggestions that’ll resolve most issues when connecting your device to a Mac.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
iOS: Device not recognized in iTunes for OS X - Apple Support
Take care,
-Jason