HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
Learn about Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
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Q: help with sync!!
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Jan 19, 2015 12:12 PMby Jason L,Hi there sison23,
Welcome to Apple Support Communities.
Take a look at the articles linked below, they can help you resolve the issue with your iPhone 5s not being recognized by iTunes. The first article provides troubleshooting tips for devices that are connected to PCs and the second article provides suggestions that’ll resolve most issues when connecting your device to a Mac.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
iOS: Device not recognized in iTunes for OS X - Apple Support
Take care,
-Jason
