When attempting to connect to Apple TV via AirPlay both my mobile and iPad loose the wifi connection. Consequently I'm unable to connect via TV mirroring and can't figure out how to stop this happening.

When attempting to connect to Apple TV with both my mobile and iPad they loose their wifi connection so consequently I'm unable to connect via TV mirroring. I can't figure out how to prevent this from happening.

iPad Mini, iOS 8.1.2

Posted on Jan 18, 2015 1:41 AM

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3 replies

Jan 18, 2015 7:04 AM in response to CJB48

Welcome to the Apple Community.


Try the following steps, check whether things are working after each step where appropriate, before trying the next.


  1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
  2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
  3. Restart the Apple TV (Settings > General > Restart).
  4. Restart the Apple TV by removing ALL the cables for 30 seconds.
  5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  6. Restart your mobile device.


If you are still having problems, the following article(s) may help you.


Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)


You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.


When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.


This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/16

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When attempting to connect to Apple TV via AirPlay both my mobile and iPad loose the wifi connection. Consequently I'm unable to connect via TV mirroring and can't figure out how to stop this happening.

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