Can't add artwork to iTunes

Can't add artwork. The album covers appears in the "add" window, but when I hit "okay", the window disappears and nothing has happened. This procedure worked before the "new" iTunes.

Windows 7

Posted on Jan 18, 2015 9:28 AM

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3 replies

Jan 18, 2015 9:49 AM in response to manniesmith

There are three common causes for this:

  • your media are in a format that doesn't accommodate embedded artwork - typically WAV files. To embed artwork you'll need to convert to another format - Apple Lossless or AIFF if you want to preserve lossless quality, AAC or MP3 otherwise.
  • your media files are read only - to fix this, use Windows Explorer to find the folder that contains your files, right-click and select Properties. On the General tab there's a check box labeled "Read-only" - if this is checked, or is grey (sometimes blue), click the box so that the flag is unchecked and the box is white. Click OK, and then OK again when the "Apply changes to this folder, subfolders and files" option selected. Now try adding the artwork again.
  • Windows permissions issues are preventing iTunes from updating your media files (there's some anecdotal evidence of a change in this behavior in iTunes 12). See turingtest2's notes on Repair security permissions for iTunes for Windows for advice on fixing this, then try adding the artwork again.

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Can't add artwork to iTunes

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