Safari Crashing

Question

I recently got a mac mini for myself for Christmas and I was looking forward to what I thought would be a more stable OS.  I can&#x27;t believe how often Safari crashes.  This software crashes constantly.  I do watch videos that use Flash content and I can only guess that Apple doesn&#x27;t make any effort to make their browser work with Flash.  Of course it&#x27;s crashing even when I&#x27;m not using Flash videos.  I am starting to use Firefox instead to avoid all the crashing.  Firefox has yet to crash.  Which makes me think - What is up with Safari??If there&#x27;s a good way to troubleshoot Safari to figure out how to fix this I&#x27;d really appreciate it.  One thing I like about Safari is that it lets me watch videos full screen mode on my 2nd monitor but my other browsers for whatever reason keep a title bar at the top if I&#x27;m watching on the 2nd monitor (which is a huge HD TV so I really want to watch on the 2nd monitor).

dominic23 · Answer

Recently adware was responsible for most of "Quit unexpectedly" problem.Can you run EtreCheck and post the report here please. Run EtreCheck:  https://discussions.apple.com/docs/DOC-6173

Linc Davis · Answer

There is no need to download anything to solve this problem.If Safari crashes on launch and you don&#x27;t have another web browser, you should be able to launch Safari by starting up in safe mode.You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.Back up all data before making any changes.Besides the files listed in the linked support article, you may also need to remove this file in the same way:~/Library/LaunchAgents/com.genieo.completer.ltvbit.plistIf there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.If you don&#x27;t find any of the files or extensions listed, or if removing them doesn&#x27;t stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.Make sure you don&#x27;t repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn&#x27;t obviously what you expected, delete it immediately.In the Security &amp; Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don&#x27;t ignore a warning that you are about to run or install an application from an unknown developer.Still in System Preferences, open the App Store or Software Update pane and check the box marked          Install system data files and security updates (OS X 10.10 or later)or          Download updates automatically (OS X 10.9 or earlier)if it&#x27;s not already checked.

kraemder · Answer

Problem description:safari crashes a lot.  a LOT.EtreCheck version: 2.2 (132)Report generated 6/1/15, 6:12 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    Mac mini (Late 2014) (Technical Specifications)    Mac mini - model: Macmini7,1    1 2.8 GHz Intel Core i5 CPU: 2-core    8 GB RAM Not upgradeable        BANK 0/DIMM0            4 GB DDR3 1600 MHz ok        BANK 1/DIMM0            4 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/n/acVideo Information: ℹ️    Intel Iris        ASUS VW266H 1920 x 1200 @ 60 Hz        SONY TV 1920 x 1080System Software: ℹ️    OS X 10.10.3 (14D136) - Time since boot: 0:55:0Disk Information: ℹ️    APPLE SSD SM0128F disk0 : (121.33 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Boot OS X (disk0s3) &lt;not mounted&gt; : 134 MB         Macintosh HD (disk2) / : 861.48 GB (246.27 GB free)            Core Storage: disk0s2 120.99 GB Online            Core Storage: disk1s2 746.34 GB Online    APPLE HDD HTS541010A9E662 disk1 : (1 TB)        EFI (disk1s1) &lt;not mounted&gt; : 210 MB         Recovery HD (disk1s3) &lt;not mounted&gt;  [Recovery]: 650 MB         BOOTCAMP (disk1s4) /Volumes/BOOTCAMP : 253.00 GB (153.26 GB free)        Macintosh HD (disk2) / : 861.48 GB (246.27 GB free)            Core Storage: disk0s2 120.99 GB Online            Core Storage: disk1s2 746.34 GB OnlineUSB Information: ℹ️    VIA Labs, Inc. USB3.0 Hub         VIA Labs, Inc. USB3.0 Hub             Western Digital My Book 1130 36.1 MB        disk3s0 (disk3s0) &lt;not mounted&gt; : 31 MB         disk3s0s1 (disk3s0s1) &lt;not mounted&gt; : 32 KB         WD Unlocker (disk3s0s2) /Volumes/WD Unlocker : 5 MB (0 B free)    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple, Inc. IR Receiver     Bose Corporation Bose USB Audio     VIA Labs, Inc. USB2.0 Hub         EPSON EPSON Scanner         VIA Labs, Inc. USB2.0 Hub             Blue Microphones Yeti Stereo Microphone     Apple, Inc. Keyboard Hub         Apple Inc. Apple Keyboard     Logitech G500 Thunderbolt Information: ℹ️    Apple Inc. thunderbolt_busGatekeeper: ℹ️    AnywhereKernel Extensions: ℹ️        /Library/Extensions    [loaded]    com.driver.LogJoystick (2.0 - SDK 10.9) [Click for support]    [loaded]    com.logitech.driver.LogiGamingMouseFilter (1 - SDK 10.8) [Click for support]Launch Agents: ℹ️    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]Launch Daemons: ℹ️    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]User Launch Agents: ℹ️    [loaded]    com.google.keystone.agent.plist [Click for support]    [running]    com.spotify.webhelper.plist [Click for support]User Login Items: ℹ️    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    Dropbox    Application  (/Applications/Dropbox.app)    SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)    Spotify    Application Hidden (/Applications/Spotify.app)    AirServer    UNKNOWN Hidden (missing value)    Logitech Gaming Software    Application Hidden (/Applications/Logitech/Logitech Gaming Software.app)Internet Plug-ins: ℹ️    FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]    Default Browser: Version: 600 - SDK 10.10    SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]    Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]    JavaAppletPlugin: Version: Java 8 Update 45 Check version3rd Party Preference Panes: ℹ️    Flash Player  [Click for support]    Java  [Click for support]Time Machine: ℹ️    Time Machine not configured!Top Processes by CPU: ℹ️         3%    WindowServer         2%    fontd         2%    Spotify         1%    LCore         0%    taskgatedTop Processes by Memory: ℹ️    762 MB    com.apple.WebKit.WebContent(5)    642 MB    kernel_task    442 MB    softwareupdated    442 MB    Spotify Helper(2)    287 MB    firefoxVirtual Memory Information: ℹ️    889 MB    Free RAM     7.13 GB    Used RAM     0 B    Swap Used Diagnostics Information: ℹ️    Jun 1, 2015, 05:16:55 PM    Self test - passed    May 29, 2015, 08:08:13 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-05-29-200813_[reda cted].crash

Eric Root · Answer

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.Safari Corruption       See post by Linc Davis