Safari says my computer is offline
I am hardwired to the internet on my macbook pro and when i open up Safari, it says my computer is offline??? What do i do?
MacBook Pro with Retina display, iOS 7.1.1
Question marked as
If you are hardwired and you have a wifi enabled router then try the wifi connection. Disconnect your ethernet cable and check you can connect wirelessly to the network. Check your wifi and router are working correctly. Check other devices are working on your network. If they are normal then time to check your network settings are correct. They can be altered without notifying you and affect your connection. This can be because of a DNS issue on your Mac or, if you use a VPN, the network settings can be affected by the software. VPN software on your computer can alter these settings so ensure it is closed and not running. A VPN would normally reset your primary DNS address to one of their own when connected and should reset your settings to your normal DNS when closed. Sometimes this might not happen.
It's a good idea to restart your router and your Mac initially. Ensure your network is being picked up by the affected computer / device. Check your Network settings.
Go to System Preferences > Network.
Select WiFi from the list on the left. Check that the setting for Wifi connection is active. You should see Status showing "connected" and the name of your network and your IP address. Under that is your network name.
If it is active then click on Advanced. You'll see a drop over window showing your network settings.
Click on DNS. Check that you have a DNS address there (example: 208.67.222.222 )
If your DNS address is missing you can manually enter it here, or enter an open DNS address. Click OK and Apply.
Click on TCP/IP. Ensure that Configure IPv4 is set to USING DCHP. You can also click on Renew DCHP Lease.
In Hardware ensure MAC address is set to configure Automatically. Apply your changes.
Hope this helps.
