Q: Volume slider keeps dissapearing - iphone 5

I Have an iPhone 5 and am having issues with the volume slider, as it keeps dissapearing.

Restatying rting the phone by holding down the home and standby button temporarily fixes the issue but it doesn't take long for it it come back.

Cant hear any sounds other than when the phone rings or an alarm is going off.

the slider reappears though when headphones are Inserted.

A couple of months ago I took my phone to the Apple Store for them to clean out both the headphone hole and the charging hole as they were full of dust, coukd this be related to my new issue?

Posted on Jan 18, 2015 5:33 PM

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Q: Volume slider keeps dissapearing - iphone 5

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by Matt_M.,

Matt_M. Jan 20, 2015 7:38 AM in response to dargan
Community Operations

Jan 20, 2015 7:38 AM in response to dargan

Hey dargan,

Thanks for the question. Dust and debris can definitely lead to this issue. If there is any sort of debris in the headphone or lighting port, the phone might think that there’s an accessory connected. For more information, see this resource:

If you don't see the iPhone Volume slider - Apple Support
http://support.apple.com/en-us/HT203029

Thanks,

Matt M.
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