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Could not load desktop and screensaver preferences pane

That is the message that I have been getting when I try to load this pane (and only this pane). This has been going on ever since I tried to change my desktop photo a couple of days ago. The desktop is now a blank blue, showing neither the old photo nor the new. I have restarted the computer (13" MacBook Retina running 10.1.1), implemented the fixes suggested in the archives, including deleting com.apple.screensaver.plist and some others, used Disk Utility to repair permissions, and finally reinstalled Yosemite, all to no avail. That last is particularly puzzling—unless when you download and "install" the current OS when your OS is already current, the installer notes this fact and actually does nothing to the old installation. I note that in the second phase of installation, after I got a progress bar indicating that 7 minutes remained, it finished in a minute or less (did it skip the actual installation process because it saw that the OS was current?) and presented me with exactly the same windows that were open when I launched the OS X installer. Clearly some part of the machine state was carried over from the previous session to the post-install session, and I infer that a fault in the state of the OS was preserved as well, leaving the preferences pane unable to load.


What's the problem?


Does it have a simple fix?


If not, can I fix it with a true reinstallation of the OS?


Can I accomplish this without reformatting my drive or otherwise losing the good stuff that's on the drive?


Thanks!


Howard

MacBook Pro (Retina, 13-inch, Late 2012), OS X Yosemite (10.10.1), 500 GB SSD

Posted on Jan 18, 2015 8:18 PM

Reply
24 replies

Jan 18, 2015 9:10 PM in response to hlritter

When you select the "Desktop & Screen Saver" System Preferences pane, it should try and run a couple of things - can you try a couple of things in Terminal (Terminal.app is located in /Applications/Utilities) to see if we can get some hints about the issue?


lsof | grep -i desktop


ls -la /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref

sum /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref

ls -la /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Resour ces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures

sum

/System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Resour ces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures


and post the results? Each one of the "ls -la ..." and "sum ..." commands is on one line not two or three as these long lines may be split up when you see this reply - and there is no space in the paths - if there is when you copy/paste it, you can remove it (the only space is between "sum" and the path or between "ls -la" and the path.

Jan 19, 2015 9:48 AM in response to dot.com

Thanks for your fast and detailed response. The result of pasting your specified commands, with extraneous spaces deleted, into Terminal is below. It appears to be identical (except for machine-specific details) to the result I get on a different Mac, including the message "No such file or directory".




Last login: Mon Jan 19 12:19:20 on ttys000

Howards-MacBook-Pro-7:~ hlritter$ lsof | grep -i desktop

Dock 323 hlritter 4u REG 1,4 53248 2190560 /Users/hlritter/Library/Application Support/Dock/desktoppicture.db

Howards-MacBook-Pro-7:~ hlritter$

Howards-MacBook-Pro-7:~ hlritter$ ls -la /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref

ls: /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref: No such file or directory

Howards-MacBook-Pro-7:~ hlritter$ sum /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref

sum: /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref: No such file or directory

Howards-MacBook-Pro-7:~ hlritter$ ls -la /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Reso urces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures

-rwxr-xr-x 1 root wheel 203168 Sep 9 18:30 /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Reso urces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures

Howards-MacBook-Pro-7:~ hlritter$ sum /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Reso urces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures

Jan 19, 2015 3:58 PM in response to hlritter

First follow the instructions in this support article.

If an iPhoto or Aperture library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the application to the latest version.

Otherwise, continue as below.

Back up all data.

In the Finder, hold down the option key and select

Go Library

from the menu bar. From the Library folder, delete the following item, if it exists:

Caches/com.apple.systempreferences

and move the following items to the Desktop, if they exist:

Application Support/Dock/desktoppicture.db

Preferences/com.apple.desktop.plist

Launch System Preferences and test. If you still have the issue, put the items you moved to the Desktop back where they came from and post again. Otherwise, delete the items.

Jan 20, 2015 2:46 PM in response to dot.com

Sorry about the copy posted with spaces. That was unintentionally from my first attempt. I had already noticed the same thing, corrected it, and repeated the process, thinking as you did that "No such file or directory" was because there was no path that contained "MacO S". Unfortunately, the result was exactly the same. As for the non-result from the last "sum" command, what I copied and pasted was everything that Terminal produced; there was no result. And as I noted yesterday, when I did this on a different (correctly operating) machine (and now a third machine), I got exactly the same result (aside from machine-specific details) including "No such file" from the first "ls -la" and "sum" commands, "-rwxr-xr-x 1 root wheel" from the second "ls -la", and the non-result from the second "sum".


Here is the entire result again, from a repeat attempt a few minutes ago:


Last login: Mon Jan 19 12:21:13 on ttys000

Howards-MacBook-Pro-7:~ hlritter$ lsof | grep -i desktop

Pages 320 hlritter 34r REG 1,4 214155 6311012 /Users/hlritter/Desktop/Die Geburt Gottes.pages

Dock 323 hlritter 4u REG 1,4 53248 2190560 /Users/hlritter/Library/Application Support/Dock/desktoppicture.db

Howards-MacBook-Pro-7:~ hlritter$

Howards-MacBook-Pro-7:~ hlritter$ ls -la /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref

ls: /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref: No such file or directory

Howards-MacBook-Pro-7:~ hlritter$ sum /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref

sum: /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/MacO S/DestopScreenEffectsPref: No such file or directory

Howards-MacBook-Pro-7:~ hlritter$ ls -la /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Reso urces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures

-rwxr-xr-x 1 root wheel 203168 Sep 9 18:30 /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Reso urces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures

Howards-MacBook-Pro-7:~ hlritter$ sum

/System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane/Contents/Resou rces/DesktopPictures.prefPane/Contents/MacOS/DesktopPictures

Jan 20, 2015 3:34 PM in response to hlritter

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then try to open the preference pane. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Jan 21, 2015 8:49 AM in response to hlritter

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Jan 21, 2015 1:01 PM in response to hlritter

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

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d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' !/^ *$/ { p="'"${p[52]}"'\\ :'"${p[35]}"' \""$0"\"/*/'${p[57]}'";p|getline;close(p);if($0~/ /||$0=="") $0="'"${p[28]}"'";print;};' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${p[57]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' "`S4 60 35 20`" ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' ' /^\// { sub("/dev/","",$1);printf("%s: %s\n",$1,$9);} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name '${p[57]}' -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CReq "a underr|I/O e"|sort|uniq -c' '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility CReq "apple\.(bird|i?clou)"|sort|uniq -c' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|lv_c|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} -T\ hfs );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists {I/O,iCloud}\ errors SMC Shutdowns 'High file counts' Memory\ pressure Volumes );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf '[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { pbcopy<<<"$o";exit 2>&-;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;trap C5 2;o=$({ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53&&D23 6 58 74 59;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 58;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 6 32 7;A1 13 40 18;B2 4;C4;B4 4 5 19;A1 17 41 20;B7 5;C3 8;B4 4 6 21;B4 4 7 22;B5 6 7;B3 6 6 73;B1&&{ A8 18 26 23;B7 6;B4 0 0 11;C3 23;};A2 18 26 23;B7 6;B4 0 0 11;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;B4 14 15 52;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B4 4 16 65;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D13 5 7 69 54;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec

Part 8 of 8 done at … sec

[Process completed]

The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Jan 21, 2015 5:42 PM in response to Linc Davis

Here is the result:


Start time: 20:34:03 01/21/15



Revision: 1169



Model Identifier: MacBookPro10,2

System Version: OS X 10.10.1 (14B25)

Kernel Version: Darwin 14.0.0

Time since boot: 8:18



Diagnostic reports



2015-01-19 System Preferences crash x3



Log



Jan 21 11:59:36 com.apple.xpc.launchd.domain.pid.MediaLibraryService.6423: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc

Jan 21 12:05:02 com.apple.iTunesHelper.70180: Service exited with abnormal code: 1

Jan 21 12:05:52 pci pause: SDXC

Jan 21 12:05:56 com.apple.xpc.launchd.domain.pid.BKAgentService.327: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc

Jan 21 12:05:56 com.apple.xpc.launchd.domain.pid.BKAgentService.327: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc

Jan 21 12:05:57 com.apple.xpc.launchd.domain.pid.MediaLibraryService.334: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc

Jan 21 12:05:57 com.apple.xpc.launchd.domain.pid.MediaLibraryService.334: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc

Jan 21 12:06:49 com.apple.iTunesHelper.70180: Service exited with abnormal code: 1

Jan 21 12:08:00 pci pause: SDXC

Jan 21 12:16:32 pci pause: SDXC

Jan 21 12:16:51 com.apple.xpc.launchd.domain.pid.BKAgentService.325: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc

Jan 21 12:16:51 com.apple.xpc.launchd.domain.pid.BKAgentService.325: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc

Jan 21 12:16:53 com.apple.xpc.launchd.domain.pid.MediaLibraryService.334: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc

Jan 21 12:16:53 com.apple.xpc.launchd.domain.pid.MediaLibraryService.334: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc

Jan 21 13:23:23 pci pause: SDXC

Jan 21 14:12:28 pci pause: SDXC

Jan 21 15:30:38 pci pause: SDXC

Jan 21 16:31:23 pci pause: SDXC

Jan 21 18:02:08 pci pause: SDXC

Jan 21 18:22:49 pci pause: SDXC

Jan 21 20:09:15 pci pause: SDXC

Jan 21 20:12:39 pci pause: SDXC

Jan 21 20:22:11 com.apple.xpc.launchd.domain.pid.quicklookd.2879: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app

Jan 21 20:25:53 com.apple.xpc.launchd.domain.pid.MediaLibraryService.2924: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc

Jan 21 20:25:53 com.apple.xpc.launchd.domain.pid.MediaLibraryService.2924: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc



Activity



Net: 1 in, 94 out (KiB/s)



Current upstream data: iTunes (UID 501) is using 72.2958 KiB/s



Loaded kernel extensions



net.kromtech.kext.Firewall (2.3.6)



Daemons



com.adobe.fpsaud

com.apple.installer.osmessagetracing

com.zeobit.MacKeeper.AntiVirus

com.zeobit.MacKeeper.plugin.AntiTheft.daemon



Agents



com.adobe.AAM.Scheduler-1.0

com.akamai.single-user-client

com.amazon.music

com.apple.AirPortBaseStationAgent

com.google.keystone.user.agent

com.seagate.mediasync.plist

com.zeobit.MacKeeper.Helper



Extensions



/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA



Applications



/Applications/Adobe Photoshop Elements 11/Adobe Elements 11 Organizer.app

- com.adobe.ElementsOrganizer11

/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app

- com.adobe.PhotoshopElements

/Applications/Adobe Photoshop Lightroom 5.app

- com.adobe.Lightroom5

/Applications/Amazon Music.app

- com.amazon.music

/Applications/DXOOpticsPro10.app

- OpticsPro 10

/Applications/DXOOpticsPro9.app

- Optics Pro 9

/Applications/DxO ViewPoint.app

- com.dxo-labs.dvpv1.standalone

/Applications/Epson Software/EPSON Scan Settings.app

- com.epson.scan.settingutility

/Applications/Epson Software/EPSON Scan.app

- com.epson.scan.standalone

/Applications/Firefox.app

- org.mozilla.firefox

/Applications/GoPro/GoPro Studio.app

- com.gopro.GoPro-Studio

/Applications/GoPro/Tools/GUIDUFRM_Repair.app

- com.yourcompany.GUIDUFRM-Repair

/Applications/GoPro/Tools/StereoModeStatus.app

- com.cineform.StereoModeStatus

/Applications/GoPro/Tools/Uninstall GoPro Studio.app

- com.apple.ScriptEditor.id.Uninstall-GoProStudio

/Applications/Google Chrome.app

- com.google.Chrome

/Applications/MacKeeper.app

- com.zeobit.MacKeeper

/Applications/Mathematica.app

- com.wolfram.Mathematica

/Applications/SkySafari Pro.app

- com.southernstars.SkySafariMacPro

/Applications/Sonos.app

- com.sonos.macController

/Applications/Starry Night Pro Plus 6.app

- com.StarryNight.StarryNight

/Applications/TheSkyX Professional Edition.app

- com.bisque.TheSkyXProfessionalEdition

/Applications/Utilities/Adobe Flash Player Install Manager.app

- com.adobe.flashplayer.installmanager

/Applications/VMware View Client.app

- com.vmware.view

/Applications/VueScan.app

- com.hamrick.vuescan

/Applications/fluenz/Fluenz French 1/Fluenz French 1 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 1/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 1/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 1/fluenz French.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 2/Fluenz French 2 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 2/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 2/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 2/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 3/Fluenz French 3 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 3/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 3/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 3/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 4/Fluenz French 4 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 4/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 4/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 4/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 5/Fluenz French 5 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 5/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz French 5/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz French 5/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 1/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 1/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 1/Install Fluenz.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 1/fluenz Deutsch.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 2/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 2/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 2/Install Fluenz.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 2/fluenz German 2.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 3/Fluenz German 3.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 3/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 3/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 3/Install Fluenz.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 4/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 4/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 4/Install Fluenz.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 4/fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 5/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 5/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz German/Fluenz Deutsch 5/Install Fluenz.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz German/Fluenz Deutsch 5/fluenz german 5.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 1/Fluenz Italian 1 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 1/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 1/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 1/fluenz Italiano.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 2/Fluenz Italian 2 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 2/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 2/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 2/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 3/Fluenz Italian 3 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 3/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 3/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 3/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 4/Fluenz Italian 4 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 4/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 4/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 4/GetMachineID.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 5/Fluenz Italian 5 Uninstaller.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 5/Fluenz.app

- com.adobe.director.projector

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 5/FluenzDeactivator.app

- com.bitrock.installbuilder

/Applications/fluenz/Fluenz Italiano/Fluenz Italiano 5/GetMachineID.app

- com.adobe.director.projector

/Library/Application Support/Adobe/OOBE/PDApp/DWA/Setup.app

- com.adobe.Installers.Setup

/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/uninstall/Uninstall Product.app

- N/A

/Library/Application Support/Adobe/OOBE/PDApp/LWA/AAM Registration Notifier.app

- com.adobe.PDApp.AAMRegistrationNotifier

/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_licutil.app

- com.adobe.adobe_licutil

/Library/Application Support/Adobe/OOBE/PDApp/UWA/AAM Updates Notifier.app

- com.adobe.PDApp.AAMUpdatesNotifier

/Library/Application Support/Adobe/OOBE/PDApp/UWA/LogTransport2.app

- com.adobe.headlights.LogTransport2App

/Library/Application Support/Adobe/OOBE/PDApp/core/Adobe Application Manager.app

- com.adobe.PDApp

/Library/Application Support/Adobe/Uninstall/{UUID}.app

- N/A

/Library/Application Support/DxO Labs/dvpv1/DxO ViewPoint.app

- com.dxo-labs.dvpv1.standalone-sup

/Library/Application Support/MacKeeper/AntiVirus.app

- com.zeobit.MacKeeper.AntiVirus

/Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app

- com.apple.ScriptEditor.id.cocoa-applet-template

/Library/Application Support/Script Editor/Templates/Droplets/Droplet with Settable Properties.app

- com.apple.ScriptEditor.id.droplet-with-settable-properties-template

/Library/Application Support/Script Editor/Templates/Droplets/Recursive File Processing Droplet.app

- com.apple.ScriptEditor.id.file-processing-droplet-template

/Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app

- com.apple.ScriptEditor.id.image-file-processing-droplet-template

/Library/Image Capture/Devices/Canon IJScanner2.app

- jp.co.canon.ijscanner2.scanner.ica

/Library/Image Capture/Devices/Canon IJScanner4.app

- jp.co.canon.ij.ica.scanner4

/Library/Image Capture/Devices/EPSON Scanner.app

- com.epson.scanner.ica

/Library/Printers/EPSON/InkjetPrinter2/AutoSetupTool/EPIJAutoSetupTool2.app

- com.epson.ijprinter.EPIJAutoSetupTool2

/Library/Printers/EPSON/InkjetPrinter2/Filter/commandtoescp.app

- com.epson.ijprinter.commandtoescp

/Library/Printers/EPSON/InkjetPrinter2/Filter/pdftopdf2.app

- com.epson.ijprinter.pdftopdf2

/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app

- com.epson.ijprinter.rastertoescpII

/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app

- com.epson.ijprinter.EpsonPrinterUtility4

/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/EpsonSuppliesTool4.app

- com.epson.ijprinter.EpsonSuppliesTool4

/Library/Printers/EPSON/InkjetPrinter2/Utility/UTL/Epson Printer Utility Lite.app

- com.epson.ijprinter.EpsonPrinterUtilityLite

/Users/USER/Applications/Akamai/Akamai NetSession Uninstaller.app

- com.akamai.euc_uninstall_mac

/Users/USER/Applications/Akamai/checkclientstatus.app

- com.akamai.checkclientstatus

/Users/USER/Applications/Akamai/macui.app

- com.akamai.mac

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app

- com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app

- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app

- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app

- com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app

- com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal

/Users/USER/Library/Application Support/Seagate/MediaSync.app

- com.seagate.mediasync



Frameworks



/Users/USER/Library/Frameworks/EWSMac.framework

- com.eSellerate.EWSMac67108872



PrefPane



/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/GoPro.prefPane

- com.cineform.codec

/Users/USER/Library/PreferencePanes/AkamaiNetSession.prefPane

- com.yourcompany.AkamaiNetSession



Bundles



/Library/Application Support/Adobe/APE/3.101/adbeapecore.framework/Versions/A/Resources/Flash Player.plugin

- com.macromedia.FlashPlayer-10.4-10.5.plugin

/Library/Application Support/Adobe/Plug-Ins/Elements 11/File Formats/Camera Raw.plugin

- com.adobe.CameraRaw

/Library/Application Support/DxO Labs/dvpv1/PhotoshopPlugin-automation.plugin

- N/A

/Library/Application Support/DxO Labs/dvpv1/PhotoshopPlugin-filter.plugin

- N/A

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash

/Library/Internet Plug-Ins/Mathematica.plugin

- com.wolfram.mathematica.player.plugin

/Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkIOM.plugin

- jp.co.Canon.ij.print.iom.CIJNP

/Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkPBM.plugin

- jp.co.Canon.ij.print.pbm.CIJNP

/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBIOM.plugin

- jp.co.canon.bj.print.bjusbiom

/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBPBM.plugin

- jp.co.canon.bj.print.pbm.USB

/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver.plugin

- jp.co.canon.ij.print.CIJUSBClassDriver

/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver2.plugin

- jp.co.canon.ij.print.CIJUSBClassDriver2

/Library/Printers/Canon/BJPrinter/Plugins/IJBluetooth/IJBluetoothIOM.plugin

- jp.co.canon.ij.print.ijbluetoothiom

/Library/Printers/Canon/IJScanner/Plugins/ag07_09.plugin

- jp.co.canon.scangear.ag07.09

/Library/Printers/Canon/IJScanner/Plugins/ag08_09.plugin

- jp.co.canon.scangear.ag08.09

/Library/Printers/Canon/IJScanner/Plugins/cncl09_09.plugin

- jp.co.canon.scangear.lld09.09

/Library/Printers/Canon/IJScanner/Plugins/cnq2413_09.plugin

- jp.co.canon.scanner.cnq2413.09

/Library/Printers/Canon/IJScanner/Plugins/cnq2414_09.plugin

- jp.co.canon.scanner.cnq2414.09

/Library/Printers/Canon/IJScanner/Plugins/cnq4807_09.plugin

- jp.co.canon.scanner.cnq4807.09

/Library/Printers/Canon/IJScanner/Plugins/cnq4808_09.plugin

- jp.co.canon.scanner.cnq4808.09

/Library/Printers/Canon/IJScanner/Plugins/cnq4809_09.plugin

- jp.co.canon.scanner.cnq4809.09

/Library/Printers/Canon/IJScanner/Plugins/cnq9601_09.plugin

- jp.co.canon.scanner.cnq9601.09

/Library/Printers/Canon/IJScanner/Plugins/ijfshlib_09.plugin

- jp.co.canon.scangear.ijfshlib.09

/Library/Printers/Canon/IJScanner/Plugins/mld07_09.plugin

- jp.co.canon.scangear.mld07.09

/Library/Printers/Canon/IJScanner/Plugins/mld08_09.plugin

- jp.co.canon.scangear.mld08.09

/Library/Printers/Canon/IJScanner/Plugins/mld09_09.plugin

- jp.co.canon.scangear.mld09.09

/Library/Printers/Canon/IJScanner/Plugins/mld9601_09.plugin

- jp.co.canon.scangear.mld9601.09

/Library/Printers/Canon/IJScanner/Plugins/sfusb_09.plugin

- jp.co.canon.sf.scanner.sfusb.09

/Library/Printers/Canon/IJScanner/Plugins/sgusb_09.plugin

- jp.co.canon.scangear.usb.09

/Library/Printers/Canon/IJScanner/Plugins/smac_09.plugin

- jp.co.canon.scangear.smac.09

/Library/Printers/Canon/IJScanner/Plugins/zoom_09.plugin

- jp.co.canon.scangear.zoom.09

/Library/Printers/EPSON/EPSON PIC Folder/Modules/PIC3Plugins/PIC_Epson_Stylus_Pro_3880.plugin

- com.epson.PIC_Epson_Stylus_Pro_3880.plugin

/Library/Printers/EPSON/EPSON PIC Folder/Modules/PIC3Plugins/PIC_Epson_Stylus_Pro_3885.plugin

- com.epson.PIC_Epson_Stylus_Pro_3885.plugin

/Library/Printers/EPSON/EPSON PIC Folder/Modules/PIC3Plugins/PIC_Epson_Stylus_Pro_3890.plugin

- com.epson.PIC_Epson_Stylus_Pro_3890.plugin

/Library/Spotlight/Wolfram Notebook.mdimporter

- com.wolfram.mathematica.notebook.search.spotlight

/Users/USER/Library/Application Support/MacKeeper Helper/NoticeEngine.plugin

- com.zeobit.MacKeeper.plugin.NoticeEngine



dylibs



/Library/Application Support/Adobe/APE/3.101/adbeapecore.framework/Versions/A/Resources/WebKit.dylib

/Library/Application Support/Adobe/OOBE/PDApp/DWA/DWANative.dylib

/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdCaps.dylib

/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdFS.dylib

/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKEngine.dylib

/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/AdobePIM.dylib

/Library/Application Support/Adobe/OOBE/PDApp/LWA/PWANative.dylib

/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_caps.dylib

/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_oobelib.dylib

/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_upgrade.dylib

/Library/Application Support/Adobe/OOBE/PDApp/UWA/UWANative.dylib

/Library/Application Support/Adobe/OOBE/PDApp/core/AdobePIM.dylib

/Library/Application Support/DxO Labs/dvpv1/libLoggerDll.dylib

/Library/Application Support/DxO Labs/dvpv1/libPhotoshopPlugin-qt.dylib

/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.703/_platform_specific/mac_x86/libwidev inecdm.dylib

/Users/USER/lib/libsbigudrvproxy.1.0.0.dylib

/Users/USER/lib/libsbigudrvproxy.1.0.dylib

/Users/USER/lib/libsbigudrvproxy.1.dylib

/Users/USER/lib/libsbigudrvproxy.dylib



Contents of /Library/LaunchDaemons/com.gopro.stereomodestatus.plist

- mod date: Jan 29 17:22:17 2014

- checksum: 2319101607



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.gopro.stereomodestatus</string>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>RunAtLoad</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Applications/GoPro/Tools/StereoModeStatus.app/Contents/MacOS/StereoMod eStatus</string>

</array>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus.plist

- mod date: Mar 13 22:37:26 2013

- checksum: 4244331265



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Disabled</key>

<false/>

<key>Label</key>

<string>com.zeobit.MacKeeper.AntiVirus</string>

<key>Program</key>

<string>/Library/Application Support/MacKeeper/AntiVirus.app/Contents/MacOS/AntiVirus</string>

<key>OnDemand</key>

<false/>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist

- mod date: Mar 13 23:21:07 2013

- checksum: 3798729423



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Disabled</key>

<false/>

<key>Label</key>

<string>com.zeobit.MacKeeper.plugin.AntiTheft.daemon</string>

<key>Program</key>

<string>/Library/Application Support/MacKeeper/MacKeeperATd</string>

<key>OnDemand</key>

<false/>

</dict>

</plist>



Contents of Library/LaunchAgents/com.akamai.single-user-client.plist

- mod date: Nov 14 21:37:32 2014

- checksum: 2978495734



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.akamai.single-user-client</string>

<key>Nice</key>

<integer>-18</integer>

<key>KeepAlive</key>

<dict>

<key>SuccessfulExit</key>

<false/>

</dict>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Applications/Akamai/netsession_mac</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>AbandonProcessGroup</key>

<true/>

</dict>

</plist>



Contents of Library/LaunchAgents/com.amazon.music.plist

- mod date: Jan 14 20:31:23 2015

- checksum: 3668832669



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>EnableTransactions</key>

<false/>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.amazon.music</string>

<key>Program</key>

<string>/Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>



Contents of Library/LaunchAgents/com.google.keystone.agent.plist

- mod date: Oct 13 13:46:14 2014

- checksum: 750681786



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.google.keystone.user.agent</string>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

<string>-runMode</string>

<string>ifneeded</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<integer>3523</integer>

<key>StandardErrorPath</key>

<string>/dev/null</string>

<key>StandardOutPath</key>

<string>/dev/null</string>

</dict>

</plist>



Contents of Library/LaunchAgents/com.seagate.mediasync.plist

- mod date: Dec 29 12:46:05 2013

- checksum: 1449509462



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>DisabledEnvironmentVariables</key>

<dict>

<key>CFZombieLevel</key>

<string>3</string>

<key>DYLD_INSERT_LIBRARIES</key>

<string>/usr/lib/libgmalloc.dylib</string>

<key>MallocGuardEdges</key>

<string>YES</string>

<key>MallocPreScribble</key>

<string>1</string>

<key>MallocScribble</key>

<string>1</string>

<key>MallocStackLogging</key>

<string>1</string>

<key>MallocStackLoggingNoCompact</key>

<string>1</string>

<key>NSZombieEnabled</key>

<string>YES</string>

<key>USERBREAK</key>

<string>1</string>

</dict>



...and 32 more line(s)



Contents of Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist

- mod date: Jan 14 18:33:18 2015

- checksum: 538894142



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Disabled</key>

<false/>

<key>EnvironmentVariables</key>

<dict>

<key>ZBTimeStamp</key>

<string>20141211123146</string>

</dict>

<key>Label</key>

<string>com.zeobit.MacKeeper.Helper</string>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>OnDemand</key>

<false/>

<key>Program</key>

<string>/Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper</string>

</dict>

</plist>



Bad plists



/Library/Preferences/com.epson.EPSON Scan.UnInstallList.plist

/Library/Preferences/com.epson.Inkjet Printer Driver.UnInstallList.plist

Library/Preferences/com.apple.wz432x_UUID.plist

Library/Preferences/com.apple.wz432x_UUID.plist

Library/Preferences/com.apple.wz432x_UUID.plist

Library/Preferences/com.apple.wz432x_UUID.plist



DNS: 72.240.13.7 (static)



Listeners



cupsd: ipp



User login items



iTunesHelper

- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app



iCloud errors



bird: 119

cloudd: 14

com.apple.InputMethodKit.UserDictionary: 1

com.apple.iCloudHelper: 1



Restricted files: 376



Elapsed time (sec): 249

Jan 21, 2015 6:03 PM in response to hlritter

"MacKeeper" is a scam with only one useful feature: it deletes itself.

First, back up all data.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select

Go Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

Quit MacKeeper before dragging it to the Trash.

Let MacKeeper delete its other components before you empty the Trash.

Don't try to drag the MacKeeper Dock icon to the Trash.

Don't try to remove MacKeeper while running in safe mode.

Could not load desktop and screensaver preferences pane

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