jaapfromshanghai

Q: iTunes has stopped working

iTunes keeps on crashing on my Windows 7 laptop. iMatch is on.

 

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: iTunes.exe

  Application Version: 12.0.1.26

  Application Timestamp: 543e558b

  Fault Module Name: ntdll.dll

  Fault Module Version: 6.1.7601.18247

  Fault Module Timestamp: 521ea8e7

  Exception Code: c0000005

  Exception Offset: 00042685

  OS Version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

 

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

Posted on Jan 18, 2015 7:30 PM

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Q: iTunes has stopped working

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