iMessage

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Zazounebleu Author

Level 1

0 points

iMessage

I don't always receive my iMessage on my iPad air and i activate that. Someone knows why???

Posted on Jan 18, 2015 8:56 PM

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Answer 1

Matt_M.

Community Operations

Jan 20, 2015 7:59 AM in response to Zazounebleu

Hey Zazounebleu,

Thanks for using the Apple Support Communities. I understand that you are experiencing issues receiving your iMessages across all of your iOS devices. The following resource provides some troubleshooting for this exact symptom:

iOS: Troubleshooting Messages - Apple Support

http://support.apple.com/en-us/TS2755

If you aren't receiving iMessages across all iOS devices

Go to Settings > Messages > Send & Receive on each iOS device and make sure that you signed in with your Apple ID. You must use the same Apple ID on each device.

Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and make sure that you selected each phone number and email address you want to use with iMessage.

If you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared, follow these steps.

Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices.

If you're linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device one by one with iMessage and FaceTime.

Thanks,

Matt M.

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