Macbook Pro Battery change?

Hello! I have a Macbook Pro 13-inch, Mid 2012 OS X 10.8.5, I have already two years with it, I don't know if it's because I use it too much or because I always leave it connected even tho it's already on 100%, but I killed my battery. Even tho I connect it the battery icon on the bar says "Condition: Replace now" and "battery not charging" I already tested with another battery charger I have and it's the same problem, so I'm assuming I need to get my battery changed?

My question is, do they do this on any apple store and how much does it cost?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Jan 18, 2015 10:20 PM

Reply
2 replies

Jan 18, 2015 11:32 PM in response to AvatarTTfan

Check your cycle count. About this Mac → System Report → Power - Health Information: Cycle count. If count is low Apple may help you out even if out of warranty. Generally, you want to let your battery run down at least once per month and as long as you do that, leaving it plugged in the rest of the time won't hurt it. If you have a non retina Macbook Pro a replacement battery complete with tools and instructions can be purchase from a third party for $99. Apple will probably charge $149 or so. It is a very easy install. If your cycle count is low, I would take it to an Apple Store Genius Bar first and see what they will do for you.

Jan 19, 2015 2:04 AM in response to AvatarTTfan

Yes. You have to take the computer to the Apple store to have the battery replaced.


User uploaded file


http://www.apple.com/support/macbookpro/service/battery/



Mac notebooks with built-in batteries:

  • All MacBook Air computers
  • All MacBook Pro computers with Retina display
  • MacBook (13-inch, Late 2009 and later)
  • MacBook Pro (Early 2009 and later)

http://support.apple.com/en-us/HT204054


If your Mac has a built-in battery, don’t discharge the battery completely.


That will reduce the health of the battery.


Keep the computer plugged in whenever possible.


If you keep the computer always plugged in, make sure that at least twice a month


run it on battery until battery charge level drops to about 50-40%.


For more useful info:


Section: Optimizing Battery Life


http://support.apple.com/en-us/HT204054

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro Battery change?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.