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Hello,
I just bought new ipad mini, after updating it to ios 8.1.2 I can't install any apps from the app store.
there is no "install" or "get" button at any app page.
anyone what is wrong ?
iPad Mini, iOS 8.1.2
Do you have any restrictions set e.g. Settings > General > Restrictions > Apps (under the 'allowed content' heading) set to 'Don't Allow Apps' ?
Try a reset. Hold down the power and Home buttons together until the Apple logo is displayed, then release. No data or settings are lost.
there is no restrictions section at my General page
tried it but it didn't work 😟
Do you see the other options in Settings > General e.g. does the Auto-Lock setting show ?
If not then were you able to install apps on the iPad before you updated to iOS 8.1.2, and you don't an Exchange email account set up in the Mail app ?
I didn't try to install any apps, the first thing I did was updating my ios to 8.1.2
<Personal Information Removed by Host>
screenshot for a random app that doesn't show "install" or "get" :
Do you have an Exchange email account set up in the Mail app ? If you do then it's possible that the account administrator has removed it
I also noticed that you don't have a Passcode option on the left-hand side of that screen, which should be between Sounds and Privacy. Do you have to enter a passcode to access the iPad ?
(I've asked the hosts to remove the screenshot from your post as it includes your account id on it.)
You could have this problem caused if you entered your age whilst setting up your itunes account, as a minor <12 years
So please check this first......
I don't have to enter a pass code to access my ipad,
I don't understand what is "exchange email account" but I added my icloud and yahoo accounts only.
@MR_ES I used to use the same account to download apps from iphone 4S.
Companies quite often using Microsoft Exchange for their email system, and depending upon how they set up the system they can restrict things on iPads e.g. they could stop people installing apps, force a passcode to be used for security reasons. But if you are only using personal email accounts on your iPad then that can't be causing it.
And the iPad is yours (not provided by work) ? Store demo iPads also have a restricted version of iOS
If you connect the iPad to your computer's iTunes are you able to install apps from there ?
I bought it from someone but it wasn't opened yet, and yes it says it's ipad - Demo at the box. "I don't know what does demo means"
and yes I can install apps from itunes but I can't update or install any from the app store
Demo iPads are used in stores as demonstration models, they have a special version of iOS on them which has some functions removed e.g. preventing apps being downloaded, stopping a passcode being set - which is why you aren't getting the Settings > General > Restrictions (and Settings > Passcode settings) and can't install apps directly on the iPad.
As far as I know only Apple can potentially put a 'proper' version of iOS on it. Is there an Apple store nearby that you could make a genius bar appointment at, or could you try getting a refund from the person that you bought it off ?
well at my country there is no apple stores as far as I know, I contacted the person who I bought it from and he said his brother sent it to him from another country and he refused to give me my money back buz I opened the box and used the ipad ..
You could try contacting Apple, either via the iTunes support contact page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Or via the 'contact us' link at the bottom right of every page on here.
But as it's a demo model they may not be able to help, the iPad should not have been sold, they are only for use in stores for demonstration purposes.
can't install apps from app store.
