Camilafern
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Q: I reseted my mac and I'm trying to get my keychain back

I reseted my mac and I'm trying to get my keychain back but they send me a code to my phone. My phone was stolen so I don't know what to do I tried changing the number on my apple account but it didn't work

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10.1)

Posted on Jan 18, 2015 10:47 PM

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Camilafern

Q: I reseted my mac and I'm trying to get my keychain back

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  • by brenden dv,

    brenden dv brenden dv Jan 20, 2015 8:31 AM in response to Camilafern
    Community Specialists
    Jan 20, 2015 8:31 AM in response to Camilafern

    Hi Camilafern,

     

    I'm sorry to hear you are having this issue on your Mac (and about your stolen iPhone). I also apologize, I'm a bit unclear on the exact issue you are describing. If you are talking about issues setting up the iCloud Keychain on your Mac due to issues receiving the SMS verification code, you may find the information and steps outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:

     

    Get help using iCloud Keychain - Apple Support

     

    Regards,

    - Brenden