Becky Laing
Level 1 (0 points)

Q: I can't see my iPhone photos on my PC after following the iCloud set up instructions.

I've just updated my iPhone 5c to iSO 8.1.2.  The iCloud memory has been used.  Photosteam has disappeared. I have a folder on my PC for iCloud photos, but no photos in it.  Anyone have any ideas what I have done wrong?  Many thanks, Becky.

Posted on Jan 19, 2015 2:32 AM

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Becky Laing

Q: I can't see my iPhone photos on my PC after following the iCloud set up instructions.

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  • by Ingo2711,

    Ingo2711 Ingo2711 Jan 23, 2015 3:51 AM in response to Becky Laing
    Level 7 (25,977 points)
    iPhone
    Jan 23, 2015 3:51 AM in response to Becky Laing

    If the exchange has been handled by an Authorized Apple Service Provider, the phone is covered by an additional 90 days warranty, as far as I know. If the phone is not syncing using the USB connection, there is definitely something wrong with it.

    Maybe fixing the hardware part, to be able again to transfer the photos via USB will also do something on the iCloud photo stream side.

  • by MarkStellar,

    MarkStellar MarkStellar Jan 23, 2015 4:10 AM in response to Becky Laing
    Level 1 (0 points)
    Jan 23, 2015 4:10 AM in response to Becky Laing

    my iphone 6 was stolen last monday, i havent block the phone yet cause i want to know who is the thief, how can i import photos from the iphone 6 to my pc? can i turn on photo stream using my pc? and does photo stream will automatically upload photos from my device to my pc?

  • by MarkStellar,

    MarkStellar MarkStellar Jan 23, 2015 4:17 AM in response to Ingo2711
    Level 1 (0 points)
    Jan 23, 2015 4:17 AM in response to Ingo2711

    my iphone 6 was stolen last monday, i havent block the phone yet cause i want to know who is the thief, how can i import photos from the iphone 6 to my pc? can i turn on photo stream using my pc? and does photo stream will automatically upload photos from my device to my pc?

  • by Ingo2711,

    Ingo2711 Ingo2711 Jan 23, 2015 5:24 AM in response to MarkStellar
    Level 7 (25,977 points)
    iPhone
    Jan 23, 2015 5:24 AM in response to MarkStellar

    @MarkStellar

    photo stream has to be activated on your device before, otherwise your photos have not been transferred to iCloud.

  • by MarkStellar,

    MarkStellar MarkStellar Jan 23, 2015 11:04 PM in response to Ingo2711
    Level 1 (0 points)
    Jan 23, 2015 11:04 PM in response to Ingo2711

    i updated to ios8 before it was stoler. im not sure if the photo stream is activated. is it automatically on by default?

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