HT204621: Troubleshooting wireless mouse and keyboard issues
Learn about Troubleshooting wireless mouse and keyboard issues
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Jan 19, 2015 7:15 AM in response to Kidzrsleepnby seventy one,Your profile is incomplete. Please update it to include RAM and OS version number, without that, answering question can be like shooting in the dark.
Have you upgraded your OS since you last purchased or updated your Word program. It may be that word will also require updating or upgrading if that is the case.