Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Each restart of my Time Capsule, the orange light fix all the time

Each restart of my Time Capsule, the orange light fix all the time. I have tro try multiple rest with the button on the TC.

Time Capsule-OTHER

Posted on Jan 19, 2015 10:38 AM

Reply
10 replies

Jan 19, 2015 1:18 PM in response to Clown2.0

Sorry but I think we have a language issue.


Do you mean restart or reset??


If your TC is not reliable we need to know what model and firmware it is? How old it is?


How is it setup in the network? What modem router you have? Is it plugged in by ethernet? In bridge or router mode?


I also need to know the OS on the computer.


If you use Yosemite.. expect continuous issues until Apple patches it.

Jan 20, 2015 1:06 AM in response to LaPastenague

Thanks LaPastenague for your quick feedback.



Here some additional details:

I did a restart with Airport utility from my macbook pro (OS Yosemite), since that the orange light of my TC fix all the time.

My TC is a 2TO (4th generation) but I don't know the firmware.

My TC is plugged in by Ethernet to my modem router (Castlenet CBV734EW) and the TC is in bridge mode.

I tried to connect my TC to my mac by Ethernet, but the TC is not discovered.



In fact as soon as my TC has to restart (power outage or restart by Airport utility) I meet the orange light issue.

In addition, it is the second TC I have, indeed Apple care changed my first one for the same issue (orange light fix all the time)



Any idea? Please help

Jan 20, 2015 1:12 AM in response to Clown2.0

Yosemite is a big problem.


Is the LED solid or flashing??


If flashing please open the TC in the airport utility and find out why it is flashing.. if you cannot get to that point.. factory reset and start again.


Factory reset universal

Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.

N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.

Make sure you have ipv6 set to link-local only in the computer.

User uploaded file

You can also do a manual setup by ethernet..

https://discussions.apple.com/thread/5800974?tstart=0

Or use the airport utility in iOS which is now far more reliable than Yosemite.. heck even windows is more reliable than yosemite.

Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule

Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule

Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule

Each restart of my Time Capsule, the orange light fix all the time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.