HT203356: If iTunes doesn't respond when you connect an iOS device

Learn about If iTunes doesn't respond when you connect an iOS device
TERPSICHORE001

Q: What do you do if you still have issues when connecting with a new iTunes library?

I have been having issues when connecting my iPhone 6 to my Macbook Pro (early 2009) - currently running the most up to date software.  Overtime I plug in the phone iTunes recognizes the phone and then immediately freezes/hangs/I get the wheel of death.  I don't have the issue when I log into the computer with a different account, but I still do have the issue when I log in to the computer under my normal account with a new iTunes library.  What do I do now?  Is there something in my music file that is causing the issue?

MacBook Pro, OS X Yosemite (10.10.1), and iPhone 6

Posted on Jan 19, 2015 12:27 PM