Can someone help me unlink my phone from my daughters?

Question

Can someone help me unlink my phone from my daughters?

Hello, so My daughter and I both have IPhones, A 5S and a ,4. She got her iphone a year and a half ago, Since she wanted to buy apps from the app store , and she's too young for a creditcard, we set her apple id and password the same as mine. Recently 1 1/2 later, we realized over that time things have been having problems progressing, same photos on both phones..... not good, friends and family receiving texts from my daughter that really are from me with name and phone number, storage messages saying too full on both phones to download anything or take any photos, Monthly charges from Icloud, receiving each others message logs with other people, not getting messages from people it goes to my daughters phone instead.etc. I have seen a few solutions for similar issues on the web, but am worried since ours has been WAY longer that it will cause both of use to lose stuff. My daughter I don't think has really anything saved to icloud because I don't think it will let her............

Please if someone knows that it won't delete, anything or remove we are looking for a way to fix this. and without losing our paid for and non-paid for app data and etc. too....

Posted on Jan 19, 2015 1:54 PM

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Answer 1

Jan 19, 2015 1:59 PM in response to Aquarianmama13

As long as you both are logged into the same iCloud account your phones will match - of course: that's what iCloud is designed to do.

She can log out of iCloud on her phone and set up a new iCloud account and this will remove her phone from your account. None of your data will be lost.

However as far as the iTunes Store is concerned she can stay logged in with your ID as this is quite separate from iCloud. But sooner or later she is going to want her own iTunes account - she can log in with her new Apple ID but she will not be able to transfer purchases from one account to the other.

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Answer 2

Jan 19, 2015 2:09 PM in response to Aquarianmama13

Welcome to the Apple community.

Family Sharing and Apple IDs for kids

With a new ID under a family account she can continue to share the purchases on your account.

As for iCloud...

When you delete the account from your device, you will be given the opportunity to save Safari data, reminders, calendars and contacts to your device, which you can later merge with the other account once you login.

You won't be able to save your photo stream photos in the same way, so if you have any photo stream photos that are not already in your camera roll, you should move them there before you delete your account.

Your iWork documents can be saved to iTunes on your device, but if you have them on a Mac they would be much easier to save to your desktop there. You can move them back after you switch.

Notes can be shared to messages or mail and copy and pasted back after the switch. Although if you have a Mac, you may find it easier to do there. You could also use a temporary secondary account (see last item) to log into both accounts and copy and paste directly into your other account.

You can set up Mail forwarding at iCloud.com mail preferences (little gear icon-bottom left) to receive mail from your old address to your new one.

As an alternative to just switching, you might consider switching and adding your previous account back as a secondary account at settings > mail, contacts, calendars. You would still need to move your photos and iWork documents and save your safari data, but you'd have access to your old mail, contacts, calendars, reminders and notes.

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