yam1rts
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Q: Airprint iOS 8.1.2

Airprint Unable to print from iPhone 6 16g iOS 8.1.2

howvever, sitll able to print from iPhone 5 32g iOS 7.1

 

printer is Dell B1165nfw Mono MFP

 

URF ERRO - Incomplete Session by time out

     POSITION : 0x1 (1)

     SYSTEM : h6fw/os_hook

     LINE : 1430

     VERSION : SPL 5.58.01 06-27-2012

iPhone 6, iOS 8.1.2

Posted on Jan 19, 2015 2:27 PM

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yam1rts

Q: Airprint iOS 8.1.2

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  • by norm123,

    norm123 norm123 Jan 20, 2015 2:41 PM in response to yam1rts
    Community Specialists
    Jan 20, 2015 2:41 PM in response to yam1rts

    Hello yam1rts,

     

    There is a few things you can try to troubleshoot issues with printing on your iPhone. Take a look at the article below for more information about AirPrint. 

     

    About AirPrint

    http://support.apple.com/en-us/HT201311

     

    If you're unable to print

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

     

    1. Make sure your printer has paper, and enough ink or toner installed.
    2. Make sure your printer is connected to the same Wi-Fi network as your iOS device.
    3. Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
    4. Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
    5. Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.

     

    Take care,

    -Norm G.