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only within the last 3 days my apple tv says there is a connection problem with you tube. all other programmes work like movies and all other apps. the problem is associated with you tube only. My applemac and I pad work just fine.

Within the last 3 days I cannot get You Tube on my Apple TV. It states that I have a communication problem. Both my iMac and I pad receive Youtube content.

Apple tv

Posted on Jan 20, 2015 5:13 AM

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1 reply

Jan 21, 2015 8:38 AM in response to Greatergads

Hey Greatergads,


I see that you are experiencing issues with a third-party content provider on the Apple TV. I have an article for you that will help you address these issues, and it can be found here:


Apple TV: Troubleshooting third-party content providers - Apple Support

http://support.apple.com/en-us/HT200072

If you have playback issues with a content provider's services

In most cases, you can isolate playback issues to your home network, your broadband connection, or a possible outage with a content provider. To see if your issue is affecting multiple services or a specific content provider, try another service. For example, play a movie trailer from the main menu.


  • If the issue is affecting multiple services on your Apple TV, see how to troubleshoot playback performance.
  • If the issue is affecting a single content provider on your Apple TV, restart your Apple TV by going to Settings > General > Restart. If the issue continues, you might need to contact the content provider.

You can also use the information in this article to aid you in your troubleshooting:


Apple TV (2nd and 3rd generation): Troubleshooting playback performance - Apple Support

http://support.apple.com/en-us/HT203422


Take care, and thanks for visiting the Apple Support Communities.


Cheers,


Braden

only within the last 3 days my apple tv says there is a connection problem with you tube. all other programmes work like movies and all other apps. the problem is associated with you tube only. My applemac and I pad work just fine.

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