Cant hear calls

Just got brand new 5c. Can use it all ok except when I make or receive a call I can't hear the other person. They can hear me ok and the I can hear ring tones etc, just not calls.

iPhone 5c, iOS 8.1.2

Posted on Jan 20, 2015 4:20 AM

Reply
1 reply

Jan 21, 2015 8:11 AM in response to Lucretia70

Hello Lucretia70,


Thanks for using Apple Support Communities.


From your post I see that you cannot hear other callers when on a phone call, but they can hear you fine. This indicates there's an issue with the receiver on your iPhone. To troubleshoot the receiver, please follow the steps in the article linked to below.


If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support


Cheers,

Alex H.

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Cant hear calls

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