Fireace20
Level 1 (0 points)

Q: The light on the front of my Appletv keeps blinking and it will not connect

THe light on my Appletv is blinking and it will not connect.

Apple TV, iOS 8.1.2

Posted on Jan 20, 2015 9:43 AM

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Fireace20

Q: The light on the front of my Appletv keeps blinking and it will not connect

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 20, 2015 9:58 AM in response to Fireace20
    Level 10 (104,001 points)
    Apple TV
    Jan 20, 2015 9:58 AM in response to Fireace20

    Welcome to the Apple community.

     

    Is it continually blinking or just when you use the remote.

  • by terymar,

    terymar terymar Jan 20, 2015 5:34 PM in response to Winston Churchill
    Level 1 (0 points)
    Jan 20, 2015 5:34 PM in response to Winston Churchill

    My Apple TV version 3 shut down a few days ago in the middle of watching a movie and it was flashing continuously

     

    I could not get it to work at all I tried resetting it,  all I got was a Macintosh apple logo on my TV screen

     

    and nothing else.  I had no connection to my iMac with Air Parrot software, or from my new macbook Air with Airplay.

     

    Airplay was no longer visible to select on my macbook Air.

     

    So I connected it to my Mac desktop, using USB and a power cord, to reset it back to factory defaults, as directed by Apple.

     

    This took approx 90 mins to complete, then I had to set it up again…….BUT I cannot get it to work it refuses to 

     

    accept any password, and I have updated to a new password today but it will not accept it….

     

    I presumed,  I use the same Apple ID username & password that I use for iTunes and iMac etc for my Apple TV also ?

     

    or does Apple TV have a different username & password ?

     

    any ideas

     

    Thanks

     

    Terry

  • by vazandrew,

    vazandrew vazandrew Jan 20, 2015 5:55 PM in response to terymar
    Level 6 (19,140 points)
    Apple TV
    Jan 20, 2015 5:55 PM in response to terymar

    What password? Are you trying to sign into your iTunes account on Apple TV or something else?

  • by terymar,

    terymar terymar Jan 20, 2015 6:21 PM in response to vazandrew
    Level 1 (0 points)
    Jan 20, 2015 6:21 PM in response to vazandrew

    My Apple ID has a username and password for my Apple account to buy stuff, that I had to set up with Apple on my Desktop,

     

    and Apple TV also requests your username and password when you start setting up home sharing etc, or does it have a separate one of its own ?

     

    I have tried using this one but Apple TV will not accept it……...

     

    I just noticed that Apple TV is saying it has not set up the date and time etc yet so I am wondering if that is stopping it from functioning correctly

     

    it is just a rotating disc that is loading up, but it has been doing this for ages, so i changed channels to watch some TV and left it loading

     

    any ideas ?

  • by vazandrew,

    vazandrew vazandrew Jan 20, 2015 6:33 PM in response to terymar
    Level 6 (19,140 points)
    Apple TV
    Jan 20, 2015 6:33 PM in response to terymar

    It is having trouble setting date/time because it isn't properly connected to the network

     

    Make sure location is set correctly

    DNS should be set to auto (settings - general - network)

    If on wifi try Ethernet

    Make sure router has port 123 open (refer to manual if unsure)

  • by Fireace20,

    Fireace20 Fireace20 Jan 21, 2015 8:01 AM in response to Winston Churchill
    Level 1 (0 points)
    Jan 21, 2015 8:01 AM in response to Winston Churchill

    The light is continuously blinking.

  • by Urban Shocker,

    Urban Shocker Urban Shocker Jan 21, 2015 8:03 AM in response to Fireace20
    Level 3 (605 points)
    Mac OS X
    Jan 21, 2015 8:03 AM in response to Fireace20

    Restore.

     

    Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 21, 2015 8:06 AM in response to Fireace20
    Level 10 (104,001 points)
    Apple TV
    Jan 21, 2015 8:06 AM in response to Fireace20

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.


    (You may already have a micro USB cable if you have a camera or other digital device)

  • by Cattolicese,

    Cattolicese Cattolicese Feb 28, 2015 1:51 PM in response to Winston Churchill
    Level 1 (0 points)
    Feb 28, 2015 1:51 PM in response to Winston Churchill

    just when using the remote