Personal Hotspot not working with my MacBook Air

Hi Community

So I have an iPhone 6 and a MacBook Air (Mid2013), who both meet the requirements for the new personal Hotspot in iOS8.

I connected the 2 devices and it worked for some time. I could activate the personal hotspot without even touching the phone. I was very happy, but suddenly it stopped working, although I didn't install a new update on any of the two devices (both are still up to date). At some point, I had to turn the hotspot on manually to get it working, but now, the only way to connect to my hotspot, is to start diagnostics and connect trough that window.

The bluetooth connection works without a problem& my iPhone hotspot works perfectly with my iPad 3.


I tried everything, someone wrote on a website that the iCloud might me the problem, so I disconnected both devices from iCloud and reconnected afterwards. It worked exactly once after that. Then, my MacBook kept saying that the personal hotspot could not be activated (even if I activated the hotspot manually).


Thanks for every kind of help, I'm super frustrated 😟

MacBook Air, OS X Yosemite (10.10.1), iPhone 6, iOS 8.1.2

Posted on Jan 20, 2015 12:49 PM

Reply
3 replies

Jan 21, 2015 1:32 PM in response to TjAmmann

Hey TjAmmann,


I see that you are having some issues with connecting to your Personal Hotspot on you iPhone 6. I see that you have also started troubleshooting the issue, and in order to help you with that, I would like to suggest that you use the troubleshooting steps found in the following article to help you:


iOS: Troubleshooting Personal Hotspot - Apple Support

http://support.apple.com/en-us/HT203302


Thanks for using the Apple Support Communities. Have a good one!



-Braden

Jan 22, 2015 12:05 AM in response to braden85

Hi Braden

I've already tried following these steps, it helped, but after a few times (especially when I turned bluetooth off in between) it stopped working again. The Mac just kept connecting to the instant hotspot, then it said; mac isn't able to activate the personal hotspot. It's weird, because handoff works without a problem (so the devices are connected via bluetooth), but internet connection failed.

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Personal Hotspot not working with my MacBook Air

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