Q: imessage and Facetime sign in activation error iPad ios8.1.2
-
Jan 29, 2015 11:57 AMby cjdawn236,So is replacing the entire device the only fix they've found so far? I just realized mine is doing the same thing, though until last night I hadn't logged onto iMessage so I'm not sure how long it's been like that. I have an iPad 2 that's over a year old, I'm not sure they'd willing to replace that.
-
Jan 29, 2015 12:26 PMby m2msilva,Definitely not a network issue since it involves iPads all over the world. Mine is a replacement iPad air. Was replaced in November at the Apple Store due to a line down the middle of my previous iPad air. Like the pixels quit in that area. The replacement was also not registered on my list of registered products either even though I did register it. Weird. The apple guy was actually kinda rude when he replaced it too. He took my old one brought out this one and said "There u go", like now get out is how I felt. Usually they offer to help set up to make sure there's no problems, but that was it and he walked away. I was kinda dumbfounded by him but left because I am familiar with setting up my own iPad. The update has not fixed the problem for me. And them asking us to continually erase and reset up our iPad is ridiculous when we know that isn't helping. My husband and sons 1st generation ipad minis are working fine.
-
Jan 29, 2015 1:28 PMby Dawnie3118,My iPad Air was also replaced last Nov because of a line down the screen & see my previous posts on this thread. I was without FT & IMessage for about 10 days. Worked fine in iPhone. After phoning Apple & it being logged with engineers, I got a phone call from the senior advisor dealing with my case, to say it has been resolved & talked me through setting up again to make sure all was well. The update 8.1.3 came out later that day. To date all working fine, I can only assume that the engineers tweeted something their end on my account.
By the way, my warranty does not run out until June, which is when my original warranty expires. I was told this in Apple Store, when it was replaced & again by the senior advisor on the phone , so not sure where 90 days comes from.
-
Jan 29, 2015 9:23 PMby m2msilva,Lots of help from Mike (tech support) today. We tried everything again and the engineers messaged him back saying don't replace iPad (I had appointment to do that) and to just wait and make sure I do all software updates. it seems cryptic and he thinks this means they are working on a fix and it should be out soon. Anyone having problems make sure you call in. You won't be charged any money, and its important they get your information so you can be sure yours gets fixed. I think this is something we are just going to have to wait for a fix for. They are very aware.
