-
All replies
-
Helpful answers
-
by Winston Churchill,Jan 21, 2015 4:55 PM in response to Popskroeplin
Winston Churchill
Jan 21, 2015 4:55 PM
in response to Popskroeplin
Level 10 (104,463 points)
Apple TVTry the following steps, check whether things are working after each step where appropriate, before trying the next.
- Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
- Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.
-
Jan 21, 2015 5:54 PM in response to Winston Churchillby ObiWan II,The only thing I would add is to check the firewall, if you go to iTunes and try to use apple tv it will let you know if the firewall is preventing it from connecting.
-
Jan 22, 2015 5:56 PM in response to ObiWan IIby Popskroeplin,turns out it is the cbs app not working with apple tv.
-
by Winston Churchill,Jan 22, 2015 6:25 PM in response to Popskroeplin
Winston Churchill
Jan 22, 2015 6:25 PM
in response to Popskroeplin
Level 10 (104,463 points)
Apple TVSome do that, they are supposed to, the developers block airplay, getting audio only like that is a classic sign of such apps. You threw us a little before saying it had been working 2 hours before, obviously this was with different content.