-
All replies
-
Helpful answers
-
Jan 23, 2015 9:31 AM in response to bolts25by jeremy_v,Hi bolts25,
Thanks for visiting Apple Support Communities.
If your barcode scanner isn't pairing or being recognized correctly on your Mac, start with the troubleshooting tips in the "Additional Bluetooth help" section of this article:
Bluetooth Quick Assist - Apple Support
All the best,
Jeremy
-
Jan 23, 2015 3:30 PM in response to jeremy_vby bolts25,I don't think you read my question.
How do I keyin a pairing code from a scanner? or, How do I get around that requirement?
Yes, of course I tried all those basic steps before I came to this forum.
Still looking for help.
-
Jan 23, 2015 3:33 PM in response to bolts25by ChrisJ4203,The Mac is probably asking you for a number that the scanner manufacturer requires to complete the pairing process. Check the documentation for the scanner and see what number you need to type into the Mac to finish the pairing.
-
Jan 23, 2015 3:42 PM in response to ChrisJ4203by bolts25,No,
The Mac is GENERATING a random paring number. It sees the scanner as a keyboard, so assumes it is easy to enter the pairing code.
Each time you try to pair, the pairing number is different.
In earlier version of OS X you could tell the MAC that a pairing code was not required. That option seems to have disappeared over time.
-
Jan 23, 2015 3:46 PM in response to bolts25by ChrisJ4203,You might need to ensure this device is compatible with the version of OS X that you have on your Mac. I'm not a Mac user, so I cannot help any further on this. But, if the Mac is recognizing the device as a keyboard, rather than a scanner, there may be an issue with the Bluetooth on the scanner. You might want to check on the support site for the device and see if they have any information.
-
Jan 23, 2015 6:15 PM in response to ChrisJ4203by bolts25,The whole idea with barcode scanners is that they appear to be a keyboard.
Then, there are no drivers required and they will interface will all (most) systems. Also no application changes/modifications.
Works perfectly on a Windows PC.
Why would Apple Recently insist on a pairing code, and why am I not able to ignore this requirement?
Pairing code was optional in older versions of OS X.
-
Jan 23, 2015 6:20 PM in response to bolts25by ChrisJ4203,Since I am not a Mac user, I could not answer that question. Have you investigated support for the scanner, as I mentioned earlier? What did the company have to say about it supporting your version of OS X, and what to do if it asks for a passcode? Did you try their support forums?
