G1nger01
Level 1 (0 points)

Q: Apple TV won't stream full screen for ipad or iphone

My iPad and neither of our iPhones can stream to our Apple tv in full screen except for youtube since the last upgrade

AppleTV 2, iOS 7.0.2

Posted on Jan 22, 2015 12:08 AM

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G1nger01

Q: Apple TV won't stream full screen for ipad or iphone

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 22, 2015 6:24 AM in response to G1nger01
    Level 10 (103,392 points)
    Apple TV
    Jan 22, 2015 6:24 AM in response to G1nger01

    Welcome to the Apple Community.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.

     

    If you are still having problems, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

     

    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • by blutopaz01,

    blutopaz01 blutopaz01 Jan 22, 2015 10:43 AM in response to Winston Churchill
    Level 1 (0 points)
    Jan 22, 2015 10:43 AM in response to Winston Churchill

    Your suggested fix is not working for anyone and i am noticing you are posting it as a solution for all the people who are having this problem.  I'm beginning to think this has something to do with the Apple TV software.  I, like many others, have done what you are suggesting, and it isn't working..

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 22, 2015 11:02 AM in response to blutopaz01
    Level 10 (103,392 points)
    Apple TV
    Jan 22, 2015 11:02 AM in response to blutopaz01

    With respect this is an exceptionally rare issue. If it's been posted recently by someone else I'd be suprised.

     

    Most AirPlay problems are related to the individuals network and /or problems and corruption caused by them, the usual fix is to reset things or look at what it is that causing things to need resetting, hence the advice is usually the same. There is no AirPlay issue with the Apple TV, when there is a real problem it's quite apparent there is a real problem as reports about such problem are in the region of 10's of times more common.

  • by blutopaz01,

    blutopaz01 blutopaz01 Jan 22, 2015 11:16 AM in response to Winston Churchill
    Level 1 (0 points)
    Jan 22, 2015 11:16 AM in response to Winston Churchill

    I understand.  I thought I replied to your post for a different airplay issue where it will not stream content it once used to and is giving an error "Error Loading Content."  Things worked fine up until the 19th or so and now all i get is that error.  I have friends who are having the same issue.

  • by G1nger01,

    G1nger01 G1nger01 Jan 23, 2015 3:33 AM in response to blutopaz01
    Level 1 (0 points)
    Jan 23, 2015 3:33 AM in response to blutopaz01

    none of this helps me I have tried a full reset tried 2 pads 2 phones and a different network

    it is something wrong with the Apple TV since upgrade

    can I go backwards in software

  • by G1nger01,

    G1nger01 G1nger01 Jan 23, 2015 3:34 AM in response to G1nger01
    Level 1 (0 points)
    Jan 23, 2015 3:34 AM in response to G1nger01

    it will play in full screen for anywhere from 10 seconds to 5 min but once it goes back to a small image it will not play in large again without getting completely out of the site and back in again

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 23, 2015 4:08 AM in response to G1nger01
    Level 10 (103,392 points)
    Apple TV
    Jan 23, 2015 4:08 AM in response to G1nger01

    Have you tried restoring the Apple TV. Are you trying to mirror the same website or have you tried different ones.

  • by G1nger01,

    G1nger01 G1nger01 Jan 23, 2015 4:14 AM in response to Winston Churchill
    Level 1 (0 points)
    Jan 23, 2015 4:14 AM in response to Winston Churchill

    Restoreing the Apple tv .

    not sure what you mean

    tried different websites YouTube works ok but anything from ustream or other video sites no longer work

    they used to as I watch my son play volleyball in Canada from Australia which is one of the main reasons we got it

  • by G1nger01,

    G1nger01 G1nger01 Jan 23, 2015 4:18 AM in response to G1nger01
    Level 1 (0 points)
    Jan 23, 2015 4:18 AM in response to G1nger01

    RRestore to factory default that sounds like a bloody good idea I have tried reset but factory default is prob best

    i will do it tomorrow tThanks

  • by G1nger01,

    G1nger01 G1nger01 Jan 31, 2015 6:07 PM in response to G1nger01
    Level 1 (0 points)
    Jan 31, 2015 6:07 PM in response to G1nger01

    Nope still doesn't stream unless you have it mirrored in full screen I think I will try to back date the Apple tv software

  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 1, 2015 5:13 AM in response to G1nger01
    Level 10 (103,392 points)
    Apple TV
    Feb 1, 2015 5:13 AM in response to G1nger01

    What troubles me here is that it appears to be OK with You Tube and full screen mirroring. Have you tried airPlaying other things such as photos and video from the device or other websites that serve up video. This may well just be an issue with a particular website.

  • by Nelcami,

    Nelcami Nelcami Oct 9, 2015 1:15 AM in response to G1nger01
    Level 1 (0 points)
    Oct 9, 2015 1:15 AM in response to G1nger01

    I Agree with you. Apple tv 2 and ipad with io9,  no full screen with airplay, pony with youtube I have full screen.

    why doen't work?

  • by chip825,

    chip825 chip825 Oct 9, 2015 5:41 PM in response to Nelcami
    Level 1 (0 points)
    Oct 9, 2015 5:41 PM in response to Nelcami

    I'm having the same problem.. Can't use airplay to display full screen from my ipad to my TV.  IOS 9?

  • by Enigma88,

    Enigma88 Enigma88 Nov 13, 2015 9:10 PM in response to chip825
    Level 1 (0 points)
    Nov 13, 2015 9:10 PM in response to chip825

    Well same problem here. It seems a bug in the latest iOS or Apple TV update. Have you guys found any solution?

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