iTunes 12 will not recognize my iPad. I know to look in the new location. It does however tell me that the iPad Camera Roll is locked, which it isn't, then when I hit Trust it keeps flashing the Camera Upload Dropbox screen and won't stop if cancel.
iMac, Mac OS X (10.7.3)
Hi catherine a,
It sounds like your iPad is partially being seen but something is stopping it. Did this work before?
Please check out the steps in this article.
iOS: Device not recognized in iTunes for OS X - Apple Support
Note the first step is about trust which points to this article.
'Trust This Computer' alert on iPhone, iPad, or iPod touch - Apple Support
Regards,
Nubz
You may want to try this. I was able to fix a problem where iTunes 12.01 on Mac OS X would not recognize my iPhone or iPad but the device WAS recognized in iPhoto.
Another website gave me the hint to download and re-install iTunes. (I also then restarted both the Mac and iPhone and iPad afterward for good measure).
Here is the URL for download:
iPad not recognized by iTunes
