Carsten-dk
Level 1 (0 points)

Q: (In)compatible versions of IOS

Hi I recently updated (by accident) my Apple TV(ver3) to version 7.02. After that the only iPad that can connect on Airplay  are the one runing IOS 7.1.2. The other iPads and iPhones, that are running version 7.04 can't connect (there are no airplay icon any more) Are there compatible problems with older versions of IOS ? I do not wish to upgrade, because there are Always problems and Apple never let us downgrade, so we allways get stuck with these useless devices. Best regards The former loyal  Apple fan

Apple TV, iOS 7.0.2

Posted on Jan 22, 2015 4:02 AM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (104,380 points)
Apple TV
A:

No compatibility issues.

 

Try the following steps, check whether things are working after each step where appropriate, before trying the next.

 

  1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
  2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
  3. Restart the Apple TV (Settings > General > Restart).
  4. Restart the Apple TV by removing ALL the cables for 30 seconds.
  5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  6. Restart your mobile device.

 

If you are still having problems, the following article(s) may help you.

 

Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)

 

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

 

When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Posted on Jan 22, 2015 6:19 AM

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Carsten-dk

Q: (In)compatible versions of IOS

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  • Helpful answers

  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Jan 22, 2015 6:19 AM in response to Carsten-dk
    Level 10 (104,380 points)
    Apple TV
    Jan 22, 2015 6:19 AM in response to Carsten-dk

    No compatibility issues.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.

     

    If you are still having problems, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

     

    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • by Carsten-dk,

    Carsten-dk Carsten-dk Jan 22, 2015 7:11 AM in response to Winston Churchill
    Level 1 (0 points)
    Jan 22, 2015 7:11 AM in response to Winston Churchill

    After repeating step 4, twice, it suddenly appeared on the other devices. Although I already had restarted earlier!!??  maybe it failed on loading some code. Is there any possibility in reading the boot log?