I'm successfully using iMessage / FaceTime on my iPhone and iPad but now I bought the MacBook Air and I can't log in!
The message I'm getting is:
Your Apple ID "xxxxx@xxxxxxx.zzz" can't be used to set up iMessage at this time
Can anyone help, please?
MacBook Air, iOS 8.1.2
There is no official public documentation of that alert as far as I know.
If you're trying to sign in to FaceTime, try to sign in to iMessage in the Messages application, or vice versa.
Otherwise, do as the alert directs. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative.
our Apple ID can't be used to set up iMessage at this time
