Ipod 5 keeps getting CRC Error and temperature message

Question

Ipod 5 keeps getting CRC Error and temperature message

my ipod touch Gen 5 keeps getting the message that The temperature is too high and needs to cool down. So I shut it down. This message is constantly popping up whether I am 30 seconds into a song or I open my mail. But once I turn it off it turns itself back on. It will not stay turned off. my ipod has also been crashing on a daily basis too. When I look at the diagnostics the common factor is CRC Error. I have ios 8.1.2. I would also like to add that the Bluetooth function barely works and the time is never correct I try and fix multiple times a day but it usually crashes or "overheats" before I can. Please help! I haven't gotten it wet or left in the sun, these problems started after the last update. im ready to snap it in half and be done with Apple products forever.
-chels

Windows XP

Posted on Jan 22, 2015 5:02 PM

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Answer 1

lllaass

Level 10

210,411 points

Jan 22, 2015 5:04 PM in response to Chelsea beaverhousen

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. The message likely means a hardware problem

Apple Retail Store - Genius Bar

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