Q: IPhone6 connecting to iCloud

I am having trouble connecting to Apple/I Tunes and I Cloud on my IPhone 6. Keep getting a message that my password is incorrect even though when I went to the Apple Store I was able to connect.

Is there a problem with there NBN that I have just been connected to - National Broadband Network for anyone who can help me outside Australia.

I am having the same problem with the New Airpad 2 just purchased.

Thank

Linda

iMac, OS X Yosemite (10.10.1)

Posted on Jan 23, 2015 1:25 AM

I have this question too

Q: IPhone6 connecting to iCloud

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by Ingo2711,

Ingo2711 Jan 23, 2015 2:05 AM in response to lindafromw australia
Level 7 (25,977 points)

iPhone

Jan 23, 2015 2:05 AM in response to lindafromw australia

Can you log into iCloud.com on your Mac, using the same ID info?
Did you check the System Status for Apple Services ?
This article might also help:
Can't connect to the iTunes Store
iOS: Troubleshooting Wi-Fi networks and connections
iOS and OS X: Recommended settings for Wi-Fi routers and access points
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by lindafromw australia,

lindafromw australia Jan 23, 2015 2:09 AM in response to Ingo2711
Level 1 (0 points)

Jan 23, 2015 2:09 AM in response to Ingo2711

Thanks. I have tried everything many times. Could be my internet.
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by Ingo2711,

Ingo2711 Jan 23, 2015 2:30 AM in response to lindafromw australia
Level 7 (25,977 points)

iPhone

Jan 23, 2015 2:30 AM in response to lindafromw australia

Yes, having the same problem on two devices is rather pointing to your internet service.
Did you try using cellular data and hotspot to go online with your Mac?
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by lindafromw australia,

lindafromw australia Jan 23, 2015 4:02 AM in response to Ingo2711
Level 1 (0 points)

Jan 23, 2015 4:02 AM in response to Ingo2711

I can see the hotspot connection details but am unable to follow the steps!!!!
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by Ingo2711,

Ingo2711 Jan 23, 2015 5:19 AM in response to lindafromw australia
Level 7 (25,977 points)

iPhone

Jan 23, 2015 5:19 AM in response to lindafromw australia

Follow this article, but Hotspot has to be supported by your carrier.
iOS: Understanding Personal Hotspot - Apple Support
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Q: IPhone6 connecting to iCloud

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by Ingo2711,

by lindafromw australia,

by Ingo2711,

by lindafromw australia,

by Ingo2711,

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