Q: Kernel Issue arises after trying to delete MacKeeper
Hello. Im so frustrated. It started trying to use a link to a movie my daughter sent me (yes dumb) as soon as I did this I tried to stop and just exit out but my computer became possessed with MacKeeper and popups and warnings. I felt like I was in a Lost in Space Episode (warning warning). Then Mackeeper started popping up in another tab anytime I tried too google anything and it kept switching me back to another Search Engine. I tried fixing thru Safari but soon realized the problem was way worse and went here for help. Using tips for deleting Malware, I got in the Library as stated and started getting rid of identifiable files. I went thru everything just randomly deleting here and there. 5 hours later I have even worse problems than MacKeeper because when I thought all was Ok I went back to what I had been working on when I wanted to watch the movie 7 hours ago!! And the page would not load. I was trying to load Go Daddy Website Builder tonight and make a few edits to my sons website. I have never had any issues loading or buffering or anything before. Well back to the Boards I went and found that looking at Activity Monitor there was this huge file that Said Kernel something another and it was hogging all the memory. I've tried looking to no avail. I tried doing that boot in the Ctrl R thing where I repaired Disks and Disk permissions and all that but that didn't work.
I tried going out of my User account and into the other user account and the problem does not occur in the other User account on my laptop. SO since I've learned way more than I ever wanted to know about my Apples innards I am listing below the ETRE report when the computer is running in my User screen and then the ETRE report when it runs on the other User screen. I compared them and see some items on mine not on his (mostly the files are like these "com.apple.----")
So here are the reports.(I didn't know what Dropbox ppl are uploading to). Can anyone tell me what I need to do to fix this problem? This laptop has NEVER had problems like this ever before. It just zings right along like its supposed to (unless there are a lot of us in the house using the internet)
ETRE REPORT FOR THE USER ACCT THAT JUST STARTED NOT LOADING PAGES (HUGE KERNEL FILE IN ACTIVTY MONITOR)
EtreCheck version: 2.1.6 (109)
Report generated January 23, 2015 at 6:00:54 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 185
Intel HD Graphics 4000
Color LCD 2880 x 1800
NVIDIA GeForce GT 650M - VRAM: 1024 MB
OS X 10.9.5 (13F34) - Time since boot: 2:56:17
APPLE SSD SD256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 250.14 GB (89.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/System/Library/Extensions
[loaded] com.eltima.SyncMate.kext (0.2.5b15) [Support]
[not loaded] com.livescribe.kext.LivescribeSmartpen (1) [Support]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d2) [Support]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d2) [Support]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d8) [Support]
360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
Startup items are obsolete in OS X Yosemite
[invalid?] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.AdobeCreativeCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[running] syncmateStarter.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.livescribe.PenCommService.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[running] rapiback.plist [Support]
[invalid?] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[failed] com.jdibackup.JustCloud.autostart.plist [Support] [Details]
[failed] com.jdibackup.JustCloud.notify.plist [Support] [Details]
[running] com.spotify.webhelper.plist [Support]
None
Unity Web Player: Version: UnityPlayer version 4.1.3f3 [Support]
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.287 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
3Dcadsoft: Version: 8.101 - SDK 10.6 [Support]
BSVersion: Version: 1.0.0.7 - SDK 10.6 [Support]
AdBlock [Installed]
Facebook Cleaner [Installed]
Adblock Plus [Installed]
Awesome Screenshot [Cached]
Pin It Button [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
FUSE for OS X (OSXFUSE) [Support]
Growl [Support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Destinations:
LaCie [Local]
Total size: 860.18 GB
Total number of backups: 8
Oldest backup: 2014-01-17 20:04:59 +0000
Last backup: 2015-01-23 08:54:16 +0000
Size of backup disk: Excellent
Backup size 860.18 GB > (Disk size 0 B X 3)
G-DRIVE [Local]
Total size: 2.00 TB
Total number of backups: 2
Oldest backup: 2013-11-22 22:14:37 +0000
Last backup: 2013-11-26 03:08:59 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
4% WindowServer
1% fontd
0% com.apple.WebKit.WebContent
0% hidd
0% AppleSpell
378 MB Safari
301 MB com.apple.WebKit.WebContent
266 MB Finder
189 MB com.apple.IconServicesAgent
172 MB Preview
Virtual Memory Information: ℹ️
2.82 GB Free RAM
3.73 GB Active RAM
960 MB Inactive RAM
1.07 GB Wired RAM
1.56 GB Page-ins
0 B Page-outs
Jan 23, 2015, 03:05:11 AM Self test - passed
ETRE REPORT FOR THE USER THAT WORKS JSUT FINE (NO KERNELS)
(WOULD NOT FORMAT CORRECTLY SO INSERTED AS A PICTURE FILE)
MacBook Pro with Retina display, iOS 7.1.1, Apple TV, Airport Extreme, FIOS
Posted on Jan 23, 2015 3:24 AM

