Heavy Eddie

Level 1 (0 points)

Q: ipod will not turn on

I have an older ipod classic. It will not turn on at all. When I connect it to the laptop it states the usb device has malfunctioned.

Posted on Jan 23, 2015 7:48 AM

I have this question too

Q: ipod will not turn on

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Helpful answers

by Matt_M.,

Matt_M. Jan 25, 2015 8:07 AM in response to Heavy Eddie
Community Operations

Jan 25, 2015 8:07 AM in response to Heavy Eddie

Hey Heavy Eddie,

Thanks for using the Apple Support Communities. I understand that you are experiencing issues with an iPod classic. The following resource provides troubleshooting information that may isolate your issue further:

iPod troubleshooting basics and service FAQ - Apple Support
http://support.apple.com/en-us/TS1382

If your issue persists, see the final sections for information on servicing or repairing your device.

Thanks,

Matt M.
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