How do I kill a background process that is slowing my Macbook down?!

Question

Level 1

0 points

How do I kill a background process that is slowing my Macbook down?!

So basically I tried to run parallels 10 on my macbook pro and it did nothing but slow the entire machine to the point that it went out to the geek squad 2x and nearly back to apple. It got a full restore and seemingly everything was gone that associated the comp with parallels ...until I found this...running in the background and need to seek it out and destroy it from my computer!!!

The goal is to make it disappear and never come back...ps when I try to quit it by pressing the X (stop sign) button below the red, yellow and green icons it just turns right back on...please help

this image below is when I tried to hit info and locate where it was within the mac...no idea what either means

thanks

MacBook Pro, operating system -Yosemite 10.10.1

Posted on Jan 23, 2015 10:08 AM

Reply

Answer 1

CT

Level 7

23,981 points

Jan 23, 2015 12:25 PM in response to Joverine

Some things to try.

* Wait for someone who is a parallels expert to answer your question.

* Look in System Preferences, Users & Groups, Login items and in /Library/LaunchAgents and in /Library/LaunchDaemons for the thing that is launching this process.

* Look in "Open files and ports" in that Activity Monitor thing to see if you can spot the file's location.

* Use a search via command-f in Finder, asking to include system files in the search, to see if anything comes up with that name.

Reply

Answer 2

Allan Jones

Level 9

68,588 points

Jan 23, 2015 2:10 PM in response to Joverine

First you need to change Activity Monitior to view "All Processes" instead of it current setting. "My Processes." You change it with AM's "View menu:

Also make sure you have none of the following third-party garbage running/installed:

1) Anti-virus software

2) internet security software

3) so-called "cleaning/tuneup/optimization"

4) backup software that came bundled with an external hard drive (Apple's Time Machine is not a problem

5) torrent software

How much physical RAM is installed?

Reply

Answer 3

Linc Davis

Level 10

209,535 points

Jan 23, 2015 4:23 PM in response to Joverine

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Reply

Answer 4

thomas_r.

Level 7

31,989 points

Jan 24, 2015 10:20 AM in response to Joverine

It looks like you didn't uninstall Parallels properly. If you just dragged the Parallels app to the trash, that's not the right way to do it. You need to properly uninstall it, using the uninstaller provided by Parallels. See:

http://kb.parallels.com/en/122653

However, that process does not appear to be causing any problems at the time of the screenshot you posted, and Parallels should not impact the performance of your machine when it isn't running. I suspect you have something else going on. It would help if you could download EtreCheck and post the report it generates in a reply here.

http://www.etresoft.com/etrecheck

Reply

Answer 5

Joverine Author

Level 1

0 points

Jan 24, 2015 10:56 AM in response to Joverine

I found something in the folder library/input methods ---- so i completely got rid of the folder and then re-created it...prior to that I tried to eliminate just the parallels item within the folder and it would not let me citing that the item was still running...so I got rid of the entire folder...trying the etrecheck now...

Reply

Answer 6

Joverine Author

Level 1

0 points

Jan 24, 2015 11:00 AM in response to Joverine

etrecheck report is as follows ----------------------------

-------------------------------------------------------------------------------- -------------------------------------------------------------------------------- -------------------------------------------

Problem description:

killing parallels from my system completely

EtreCheck version: 2.1.6 (109)

Report generated January 24, 2015 at 1:53:43 PM EST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 41

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: one day 0:42:41

Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Unicron HD (disk1) / : 498.89 GB (290.91 GB free)

Core Storage: disk0s2 499.25 GB Online

HL-DT-ST DVDRW GS41N

USB Information: ℹ️

Logitech USB Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Extensions

[loaded] com.kaspersky.kext.klif (3.0.4a41) [Support]

[loaded] com.kaspersky.nke (1.6.4a15) [Support]

[not loaded] com.smarttech.driver.response (1.0.0d1) [Support]

[not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.9) [Support]

/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]

[not loaded] com.tectona.driver.PL2303 (1.3.0) [Support]

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Support]

Startup Items: ℹ️

ResponseHardwareService: Path: /Library/StartupItems/ResponseHardwareService

Startup items are obsolete in OS X Yosemite

Problem System Launch Agents: ℹ️

[invalid?] com.paragon.NTFS.auth.plist [Support]

Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

[running] com.seagate.SeagateStorageGauge.plist [Support]

[running] com.smarttech.boardservice.plist [Support]

[running] com.smarttech.floatingtools.plist [Support]

[running] com.smarttech.ink.plist [Support]

[not loaded] com.smarttech.responseconnectorservice.plist [Support]

[running] com.smarttech.responsedesktopmenu.plist [Support]

[running] com.smarttech.SBWDKService.plist [Support]

[running] com.smarttech.smartnotification.plist [Support]

[not loaded] com.smarttech.systemtrayicon.plist [Support]

[failed] org.chromium.chromoting.plist [Support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[invalid?] com.parallels.mobile.startgui.launchagent.plist [Support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.287 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version

Safari Extensions: ℹ️

OpenIE [Installed]

3rd Party Preference Panes: ℹ️

remoting_host_prefpane [Support]

Flash Player [Support]

Java [Support]

SMART Board [Support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Unicron HD: Disk size: 498.89 GB Disk used: 207.97 GB

Destinations:

Unicron Port-HD [Local]

Total size: 999.86 GB

Total number of backups: 10

Oldest backup: 2014-10-23 17:56:28 +0000

Last backup: 2015-01-09 19:49:04 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 207.97 GB X 3)

Top Processes by CPU: ℹ️

6% WindowServer

4% Google Chrome

2% Activity Monitor

1% launchservicesd

1% sysmond

Top Processes by Memory: ℹ️

198 MB Google Chrome

143 MB Google Chrome Helper

100 MB Finder

86 MB loginwindow

77 MB mds_stores

Virtual Memory Information: ℹ️

42 MB Free RAM

1.61 GB Active RAM

1.53 GB Inactive RAM

751 MB Wired RAM

5.42 GB Page-ins

47 MB Page-outs

Diagnostics Information: ℹ️

Jan 24, 2015, 02:27:47 AM /Library/Logs/DiagnosticReports/WindowServer_2015-01-24-022747_[redacted].crash

Jan 23, 2015, 08:09:17 PM /Library/Logs/DiagnosticReports/SMART Ink_2015-01-23-200917_[redacted].crash

Jan 23, 2015, 01:11:38 PM Self test - passed

Jan 23, 2015, 01:00:09 PM /Library/Logs/DiagnosticReports/Installer_2015-01-23-130009_[redacted].hang

Jan 23, 2015, 11:26:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-11261 3_[redacted].crash

Jan 23, 2015, 10:58:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-10580 4_[redacted].crash

Jan 23, 2015, 10:50:33 AM /Library/Logs/DiagnosticReports/Installer_2015-01-23-105033_[redacted].hang

Jan 23, 2015, 10:49:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-10491 5_[redacted].crash

Jan 23, 2015, 10:48:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-10483 0_[redacted].crash

Jan 23, 2015, 10:28:04 AM /Library/Logs/DiagnosticReports/softwareupdated_2015-01-23-102804_[redacted].cp u_resource.diag [Details]

Jan 23, 2015, 10:25:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-10251 7_[redacted].crash

Jan 23, 2015, 07:53:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-07533 1_[redacted].crash

Jan 23, 2015, 07:39:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-07394 8_[redacted].crash

Jan 23, 2015, 07:38:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-07383 3_[redacted].crash

Jan 23, 2015, 07:08:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-07082 8_[redacted].crash

Jan 23, 2015, 06:59:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-06594 7_[redacted].crash

Jan 23, 2015, 06:36:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-06365 9_[redacted].crash

Jan 23, 2015, 06:36:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-06362 7_[redacted].crash

Jan 23, 2015, 06:36:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-06360 1_[redacted].crash

Jan 23, 2015, 06:35:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-06353 8_[redacted].crash

Jan 23, 2015, 06:35:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-06352 4_[redacted].crash

Jan 23, 2015, 02:38:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02383 9_[redacted].crash

Jan 23, 2015, 02:37:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02373 8_[redacted].crash

Jan 23, 2015, 02:34:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02340 4_[redacted].crash

Jan 23, 2015, 02:33:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02335 1_[redacted].crash

Jan 23, 2015, 02:33:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02332 7_[redacted].crash

Jan 23, 2015, 02:33:00 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02330 0_[redacted].crash

Jan 23, 2015, 02:31:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02315 2_[redacted].crash

Jan 23, 2015, 02:31:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02311 0_[redacted].crash

Jan 23, 2015, 02:30:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02302 0_[redacted].crash

Jan 23, 2015, 02:29:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02290 5_[redacted].crash

Jan 23, 2015, 02:28:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02283 1_[redacted].crash

Jan 23, 2015, 02:12:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-23-02123 9_[redacted].crash

Jan 22, 2015, 12:53:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-12531 9_[redacted].crash

Jan 22, 2015, 12:53:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-12530 4_[redacted].crash

Jan 22, 2015, 12:52:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-12524 5_[redacted].crash

Jan 22, 2015, 12:08:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-12080 2_[redacted].crash

Jan 22, 2015, 12:06:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-12065 2_[redacted].crash

Jan 22, 2015, 11:58:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-11583 2_[redacted].crash

Jan 22, 2015, 11:58:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-11581 9_[redacted].crash

Jan 22, 2015, 11:47:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/syncdefaultsd_2015-01-22-11470 6_[redacted].crash

Jan 22, 2015, 11:21:13 AM /Library/Logs/DiagnosticReports/Installer_2015-01-22-112113_[redacted].hang

Jan 22, 2015, 10:56:28 AM /Library/Logs/DiagnosticReports/activationwizard_2015-01-22-105628_[redacted].h ang

Jan 22, 2015, 10:56:27 AM /Library/Logs/DiagnosticReports/activationwizard_2015-01-22-105627_[redacted].h ang

Jan 22, 2015, 10:31:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SMART Ink_2015-01-22-103134_[redacted].crash

Jan 22, 2015, 08:18:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Notebook_2015-01-22-081823_[re dacted].crash

Reply

Answer 7

Joverine Author

Level 1

0 points

Jan 24, 2015 11:04 AM in response to Joverine

I also found this from the support item I clicked from the etrecheck report

I am new to mac so the help is much appreciated...not sure what to make of all this

https://forum.parallels.com/threads/uninstalling-parallels-access.290358/

Reply

Answer 8

Joverine Author

Level 1

0 points

Jan 24, 2015 11:15 AM in response to Joverine

this dude mike on the top of page 3 just saved the day...I believe

https://forum.parallels.com/threads/uninstalling-parallels-access.290358/page-3

Reply

Answer 9

thomas_r.

Level 7

31,989 points

Jan 24, 2015 11:15 AM in response to Joverine

You should not be trying to hunt down components of Parallels... see the link I gave you earlier for uninstall directions. You may or may not need to reinstall Parallels in order to get it removed properly.

Reply

Answer 10

thomas_r.

Level 7

31,989 points

Jan 24, 2015 11:28 AM in response to Joverine

So, looking at your report, one thing that is immediately evident is that you don't have enough RAM. 4 GB is what I would consider bare minimum for Yosemite. (I know that 2 GB is the technical minimum, but that's an unrealistic minimum.) If you need to run Parallels, that's going to be like trying to cook a full-sized loaf of bread in a toaster... there's simply not enough room.

You also have Kaspersky installed, which is likely to be causing performance and stability problems. I strongly recommend uninstalling that as well. You will need the original disk image containing the installer, which also contains an uninstaller. If you do not have that disk image any longer, download it again from Kaspersky. For more information on properly protecting yourself from malware, see my Mac Malware Guide.

There are a lot of SMART board processes running in the background. If you aren't using any SMART boards at this point, you should uninstall that software as well, using whatever uninstaller is provided by the maker of that software.

There is also a Seagate program installed. You do not need, and should never install, the software that comes on external hard drives, and should remove this as well.

Finally, you've got a system process called syncdefaultsd that is crashing a lot. Why this might be I don't know. It's possible that removing some of these other programs will help with that problem, or there may be deeper issues with your Mac that cannot be identified with a simple EtreCheck report.

(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Reply

Answer 11

Joverine Author

Level 1

0 points

Jan 24, 2015 6:03 PM in response to thomas_r.

trying to get rid of some of this stuff and it just isn't disappearing

need help

Problem description:

ckeck

EtreCheck version: 2.1.6 (109)

Report generated January 24, 2015 at 8:54:49 PM EST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 41

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 1:55:13

Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Unicron HD (disk1) / : 498.89 GB (291.74 GB free)

Core Storage: disk0s2 499.25 GB Online

HL-DT-ST DVDRW GS41N

USB Information: ℹ️

Logitech USB Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] com.kaspersky.kext.klif (3.0.4a41) [Support]

[not loaded] com.kaspersky.nke (1.6.4a15) [Support]

[not loaded] com.smarttech.driver.response (1.0.0d1) [Support]

[not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.9) [Support]

/System/Library/Extensions

[not loaded] com.tectona.driver.PL2303 (1.3.0) [Support]

Startup Items: ℹ️

ResponseHardwareService: Path: /Library/StartupItems/ResponseHardwareService

Startup items are obsolete in OS X Yosemite

Problem System Launch Agents: ℹ️

[invalid?] com.paragon.NTFS.auth.plist [Support]

Problem System Launch Daemons: ℹ️

[running] com.seagate.TBDecorator.plist [Support]

Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

[running] com.smarttech.boardservice.plist [Support]

[running] com.smarttech.floatingtools.plist [Support]

[running] com.smarttech.ink.plist [Support]

[not loaded] com.smarttech.responseconnectorservice.plist [Support]

[running] com.smarttech.responsedesktopmenu.plist [Support]

[running] com.smarttech.SBWDKService.plist [Support]

[running] com.smarttech.smartnotification.plist [Support]

[not loaded] com.smarttech.systemtrayicon.plist [Support]

[failed] org.chromium.chromoting.plist [Support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.leadertech.PowerRegister.SEA1.b60059e7de6dca0698a5db94a25194fa.plist [Support]

these 2 are of particular interest because I cannot get rid of them

[invalid?] com.parallels.mobile.startgui.launchagent.plist [Support]

[invalid?] com.seagate.dashboard.plist [Support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.287 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version

Safari Extensions: ℹ️

OpenIE [Installed]

3rd Party Preference Panes: ℹ️

remoting_host_prefpane [Support]

Flash Player [Support]

Java [Support]

Seagate Dashboard for Mac OSX [Support]

SMART Board [Support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Unicron HD: Disk size: 498.89 GB Disk used: 207.15 GB

Destinations:

Unicron Port-HD [Local]

Total size: 999.86 GB

Total number of backups: 10

Oldest backup: 2014-10-23 17:56:28 +0000

Last backup: 2015-01-09 19:49:04 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 207.15 GB X 3)

Top Processes by CPU: ℹ️

4% WindowServer

0% SMART Ink

0% launchservicesd

0% fontd

0% Floating Tools

Top Processes by Memory: ℹ️

232 MB Google Chrome

142 MB softwareupdated

120 MB Finder

116 MB soagent

113 MB Google Chrome Helper

Virtual Memory Information: ℹ️

122 MB Free RAM

1.76 GB Active RAM

1.65 GB Inactive RAM

672 MB Wired RAM

1.64 GB Page-ins

4 MB Page-outs

Diagnostics Information: ℹ️

Jan 24, 2015, 07:00:12 PM Self test - passed