conquestjohn
Level 1 (0 points)

Q: iMessage will not activate

It used to work but now when I try and send a message I get a dialog box stating the iMessage account is  not signed in and when I click on the Sign In button it asks me to sign in. When I do that I get "Could not sign in to iMessage. An error occurred during activation."  How do I activate this account again?

Macbook Pro

Posted on Jan 23, 2015 12:05 PM

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conquestjohn

Q: iMessage will not activate

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Jan 24, 2015 9:46 AM in response to conquestjohn
    Level 9 (74,081 points)
    iTunes
    Jan 24, 2015 9:46 AM in response to conquestjohn

    Messages – Can’t log in

     

    Messages - Error Processing Registration

  • by Mdavis39,

    Mdavis39 Mdavis39 Jan 25, 2015 8:23 AM in response to conquestjohn
    Level 1 (0 points)
    Jan 25, 2015 8:23 AM in response to conquestjohn

    I'm having the same problem on my iPad. Was working fine until this weekend. the reply seems to be for a Mac only?? I'm not very knowledgable on Apple yet so I'd appreciate any help out there.

  • by hsample,

    hsample hsample Jan 25, 2015 9:11 AM in response to conquestjohn
    Level 1 (5 points)
    Mac OS X
    Jan 25, 2015 9:11 AM in response to conquestjohn

    I've had the same or similar problem. I look at imessages and regular texts on both my iphone and my mac desktop. I've been sending and receiving texts and imessages on my phone with no problem. But in recent days, the messages application on my desktop stopped updating. I noticed that my status, as displayed when I right click the messages icon in my app tray at the bottom of my screen, says I'm "offline." But I never changed it to offline and the app won't allow me to change my status to "available." I didn't change anything in the messages preferences, or any other settings. And the help window for messages is so outdated and useless, it's laughable.

     

    Solutions anyone??

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jan 25, 2015 12:44 PM in response to hsample
    Level 9 (73,348 points)
    Applications
    Jan 25, 2015 12:44 PM in response to hsample

    Hi,

     

    The File Menu > Status only works for those accounts that have Buddy Lists.

     

    If the main Chat window and interface is showing the iMessages in the text field and Saying it is Off line then go to the Messages Menu > Preference > Accounts > iMessages account and Enable it.

     

    If at this point Eric's second link cannot help then check the Font Book and the AppleGothic Font (all one word).

    It will be a long way down the List.

    It should be Active (Not Disabled), should Validate (File Menu) and not be duplicated.

     

     

    3Sigcopy2.png

    8:44 pm      Sunday; January 25, 2015

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad