HT202778: About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

Learn about About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch
melissahag

Q: Why is it that when I plug my iPhone into my computer and press "trust", it disconnects my phone and reconnects it, and still does not connect to iTunes??

When I plug in my iPhone, it connects and begins to charge, then asks me to "trust" the computer. When I select "trust", rather than connecting to iTunes, my phone gets disconnected and then it reconnects again and continues to charge but does not connect to iTunes... I have tried restarting both my computer and my phone, I have tried uninstalling and reinstalling iTunes and I've also tried connecting my phone with different USB cables and connecting them into different USB ports... Still nothing is working.

iPhone 5, iOS 7.1.2

Posted on Jan 23, 2015 11:10 AM