Q: Mini Ipad Locked out due to forgotten password

I have tried your steps several times on 2 different computers on 2 different networks. Each time I get the error code 3004. I have the latest version of itunes and have double checked steps 1-4 many times.. Any other suggestions?

iPad Mini

Posted on Jan 23, 2015 1:12 PM

I have this question too

Q: Mini Ipad Locked out due to forgotten password

All replies

Helpful answers

by Allen A,

Allen A Jan 25, 2015 10:39 AM in response to thehardinsjnl
Community Specialists

Jan 25, 2015 10:39 AM in response to thehardinsjnl

Hi thehardinsjnl,

The article linked below provides futher detail regarding this error message and steps to help resolve it.

Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/en-us/HT201442

Sincerely,
Allen
Reply options

Link to this post

Q: Mini Ipad Locked out due to forgotten password

All replies Helpful answers

by Allen A,

All replies

Helpful answers