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I can download ok but when I try to Play movie I get error -42110

I can download ok but when I try to Play movie I get error -42110, can anyone explain why and how to resolve? I have restarted my machine and all installations are up to date

Windows 7

Posted on Jan 23, 2015 3:26 PM

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Posted on Jan 23, 2015 11:59 PM

From iTunes: Advanced iTunes Store troubleshooting - Apple Support :

"Error 3001," "-42110," or "5103"

This alert is related to iTunes Store movie rentals and authorization issues.

Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.

If your iTunes is up to date, remove the SC Info folder.

1 reply
Question marked as Best reply

Jan 23, 2015 11:59 PM in response to amelie05

From iTunes: Advanced iTunes Store troubleshooting - Apple Support :

"Error 3001," "-42110," or "5103"

This alert is related to iTunes Store movie rentals and authorization issues.

Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.

If your iTunes is up to date, remove the SC Info folder.

I can download ok but when I try to Play movie I get error -42110

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