-
All replies
-
Helpful answers
-
Jan 23, 2015 6:17 PM in response to wilson292by CMCSK,You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.
-
Jan 23, 2015 6:20 PM in response to CMCSKby wilson292,i did not bought applecare.
So, i don't have phone support
-
Jan 23, 2015 6:29 PM in response to wilson292by CMCSK,Intel-based Apple Portables: Troubleshooting unresponsive trackpad issues
Portables and Magic Trackpad: Jumpy or erratic trackpad operation
Take the computer to an Apple store or an AASP. Whichever is more convenient for you.
Did you spill any liquids on your keyboard or trackpad?
-
Jan 23, 2015 6:40 PM in response to CMCSKby wilson292,No, i have never spill liquid on my macbook.
Three finger drag is work. So, i can't understand what is the problem on my macbook.
Apple store is quite far away from my home.
-
Jan 23, 2015 6:47 PM in response to wilson292by CMCSK,What about an AASP? How to find your nearest Apple Authorized Service Provider (AASP)
None of the suggestions in the links 2 links I posted worked?
-
Jan 24, 2015 5:46 PM in response to CMCSKby wilson292,i know why it happen.
Because i use scroll reverse.