how do i undisable my ipod?
my ipod was disabled by my boyfriend and it doesnt say that its disabled for 5 minuets it says its disabled and i have to go to itunes..... what do i do?
iPod touch, iOS 8.1.2, its new
Go to iTunes.
4 replies
Going to itunes doesn't work, because my Ipod touch has been disabled for over a year, and I still haven't figured out a way to fix this problem. I was going to take my ipod in to the apple store to see if they would now what to do with it. Just so you know
An Apple store may be able to help, however if you connect it to iTunes you may be able to restore it. It will however delete the data on the device if you restore it. Do you know if it was setup to backup to iTunes or iCloud?
You may have a backup that could include your data, otherwise you will lose the content on the device.
What type of computer are you using and has the iPod been synced with this computer before?
Do you know how he disabled it? Are you with him to ask what he did or is this a 'ex thing'?
If he has access to the iCloud account & has used the remote lock you may not be able to do anything. Assuming it is your iCloud account on the device consider changing the account password if you think he has deliberately locked you out.
Book a genius bar appointment if you want help at the store…
how do i undisable my ipod?