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Helpful answers
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Jan 24, 2015 1:29 AM in response to One Checkby One Check,My results
Problem description:
spinning wheel
EtreCheck version: 2.1.6 (109)
Report generated January 23, 2015 at 8:46:18 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
MacBook Pro (17-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,2
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 839
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
OS X 10.9.5 (13F34) - Time since boot: 0:26:15
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.11 GB (260.15 GB free) - 24 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
/etc/sysctl.conf - Exists
Mac App Store and identified developers
/Applications/SoundTap.app
[not loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Support]
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.6.0 - SDK 10.8) [Support]
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.6.0 - SDK 10.8) [Support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.6.0 - SDK 10.8) [Support]
[not loaded] com.caiaq.driver.NIUSBMaschineControllerDriver (2.7.0 - SDK 10.9) [Support]
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.6.0 - SDK 10.8) [Support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.6.0 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) [Support]
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Support]
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] PACESupport.plist [Support]
[running] com.amazon.music.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
iTunesHelper UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
NIHardwareAgent Application (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.257 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 [Support]
Searchme [Installed] Adware! [Remove]
JackRouter: Version: JackRouter [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Native Instruments USB Audio [Support]
Perian [Support]
Time Machine not configured!
5% WindowServer
2% mdworker
0% fontd
0% mds
0% AppleSpell
223 MB Finder
150 MB Safari
125 MB com.apple.IconServicesAgent
69 MB Dropbox
52 MB mds_stores
Virtual Memory Information: ℹ️
1.58 GB Free RAM
1.52 GB Active RAM
367 MB Inactive RAM
558 MB Wired RAM
461 MB Page-ins
0 B Page-outs
Jan 23, 2015, 08:20:39 PM Self test - passed
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Jan 24, 2015 1:39 AM in response to One Checkby dominic23,Searchme [Installed] Adware! [Remove]
1. Use free AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari.
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
From the report:
Macintosh HD (disk0s2) / : 499.11 GB (260.15 GB free) - 24 errors
Backup your data as soon as possible.
Repair Disk.
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Jan 24, 2015 9:00 AM in response to dominic23by One Check,dominin23,
Thanks for your reply. I used AdwareMedic and the computer is working fine. When I restarted the computer it takes a along time to load. When it finishes the loading process, the computer takes another 5min on the opening screen. . After the 5 min the computer runs fine. Then I tried and save a download or upload a picture and it happened again.
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Jan 24, 2015 9:06 AM in response to One Checkby dominic23,1. System Preferences > Startup Disk
Select Macintosh HD
http://support.apple.com/kb/PH13976
2. Repair Disk Section: "Try Disk Utility"
http://support.apple.com/en-us/HT203176
3. Reset PRAM. http://support.apple.com/kb/PH18761?viewlocale=en_US&locale=en_US
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Jan 24, 2015 11:29 AM in response to One Checkby Linc Davis,When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.