HT201077: Get help using iCloud Photo Sharing and shared albums

Learn about Get help using iCloud Photo Sharing and shared albums
Toasted111
Level 1 (7 points)

Q: Photo sharing not available for this device

When ever I receive an invitation in my email to join a shared stream I get a message saying: iCloud Photo Sharing is not available for this device. Yet if I open iPhoto i can get access to the shared stream ok. I have the required version of OS and iPhoto.

OS X Mavericks (10.9.2), MacBook Pro, iPad, iPhone, ATV....

Posted on Jan 24, 2015 4:08 AM

Close
Toasted111

Q: Photo sharing not available for this device

  • All replies
  • Helpful answers

  • by smelcher,Helpful

    smelcher smelcher Mar 10, 2015 5:52 PM in response to Toasted111
    Level 1 (5 points)
    Mar 10, 2015 5:52 PM in response to Toasted111

    So here we are in March and no response? I've followed all the instructions to ensure iCloud is connected, I'm logged, Mac ID is good, everything is the righter version, but every time I click a link from someone to Subscribe to an invitation, I'm told iCloud Photo Sharing is not available for this device

     

    Help??

  • by mjjt60,

    mjjt60 mjjt60 Mar 27, 2015 5:25 PM in response to Toasted111
    Level 1 (0 points)
    Mar 27, 2015 5:25 PM in response to Toasted111

    I am having the same issue! Apple support will you please help us??? It always used to work! I can't get it to work on my IPhone or IPad. i have installed all updates!

     

    image.jpg

  • by 2ND,

    2ND 2ND Apr 12, 2015 7:34 PM in response to mjjt60
    Level 1 (0 points)
    Apr 12, 2015 7:34 PM in response to mjjt60

    Apple... This issue appears on several blogs.  I am running OS X 10.9.5  Please help!

  • by bpraful,

    bpraful bpraful May 18, 2015 10:22 AM in response to Toasted111
    Level 1 (0 points)
    May 18, 2015 10:22 AM in response to Toasted111

    I have Yosemite 10.10.3 and do not have iPhoto / Aperture. Both iPhoto / Aperture are not even available on Mac store. How can I get this software if it is not available ? I just cannot access iCloud photo sharing and forced to use other services.

  • by Old Toad,

    Old Toad Old Toad May 18, 2015 11:59 AM in response to bpraful
    Level 10 (140,928 points)
    Photos for Mac
    May 18, 2015 11:59 AM in response to bpraful
    I have Yosemite 10.10.3

    The new app, Photos, is installed with 10.10.3.  You'll need to convert any existing iPhoto libraries to it by opening them with Photos.  In Photos' iCloud preference pane make sure these two checkboxes are selected:

    Photos001.jpg

    OTsig.png

  • by bpraful,

    bpraful bpraful May 19, 2015 3:55 AM in response to Old Toad
    Level 1 (0 points)
    May 19, 2015 3:55 AM in response to Old Toad

    Thanks a lot, this helped me !

  • by Piano77,Helpful

    Piano77 Piano77 Jun 21, 2015 1:18 PM in response to Toasted111
    Level 1 (5 points)
    Jun 21, 2015 1:18 PM in response to Toasted111

    I finally found that you have to open the email in the mail app that Apple puts on the device. It won't work with any other email app. Once I forwarded it to my email that's attached to my mail app and clicked on subscribe it worked. Hope it helps!

  • by Eric Root,

    Eric Root Eric Root Jun 21, 2015 2:34 PM in response to bpraful
    Level 9 (70,190 points)
    iTunes
    Jun 21, 2015 2:34 PM in response to bpraful

    iPhoto 9.6.1 if you didn't update before OS X 10.10.3


    Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.

     

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

     

    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.

     

    Feedback via Apple Developer

  • by bradfromchapel hill,

    bradfromchapel hill bradfromchapel hill Jun 29, 2015 5:20 AM in response to Toasted111
    Level 1 (0 points)
    Jun 29, 2015 5:20 AM in response to Toasted111

    I am still getting this message. I can get the images I've been invited to see on my IPad, no problem.  But I cannot move them from that stream to my hard drive. I am running Yosemite 10.10.3 and Photos on my MacBook Air, but still nothing!!

  • by pearljam45,

    pearljam45 pearljam45 Jun 23, 2016 1:59 PM in response to Piano77
    Level 1 (4 points)
    Jun 23, 2016 1:59 PM in response to Piano77

    That did it for me, thanks. OS X 10.10.5

  • by Geren Nichols,

    Geren Nichols Geren Nichols Jul 24, 2016 5:35 PM in response to Toasted111
    Level 1 (4 points)
    Jul 24, 2016 5:35 PM in response to Toasted111

    Opening the invite from Mail worked for me (Macbook ElCap 10.11.6 ). It opened to Photos (it apparently does not care about iPhoto v. Photos in spite of the message).

  • by hodsonjames,

    hodsonjames hodsonjames Aug 15, 2016 1:55 AM in response to Toasted111
    Level 1 (4 points)
    Aug 15, 2016 1:55 AM in response to Toasted111

    This is among the most absurd user experiences I have seen since frames started being removed from html design manuals. Why on earth would Apple advertise its photo sharing application as universal from any device, if you can only subscribe from a particular device, if you happen to check your emails through a particular application, while you happen to be logged in to a particular service running on said device? I don't have to be checking my email in gmail on a Chrome Book in order to accept a shared folder invitation for Google Drive or Picasa, nor for Microsoft's or Amazon's competing services. And yet, Apple markets itself as a luxury modern brand.