HT203528: Get help using iCloud Mail
Learn about Get help using iCloud Mail
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Helpful answers
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Jan 24, 2015 6:04 AM in response to pwkmbiririby Japib,Hello,
If you're using iCloud.com, you need to enable popups in your browser
if you're using an email program, the problem comes from the program, and you'll need to ask help on the forums of the developper.
Thank you for using Apple Support Communities.
All the best,
James