iPhone 6 stuck in headphone mode

Question

Level 1

0 points

iPhone 6 stuck in headphone mode

I woke up this morning to find that the speaker no longer works properly. If someone calls me I can hear that sound with no headphones, but if I try to play music or something through the speaker it doesn't work. If I try to change the volume while headphones are not in, the phone still changes the headphone volume. I can hear everything fine when I put in headphones. I'm away at school and I'm nowhere close to an apple store, are there any know fixes to get it out of headphone mode? I already tried turning it off/on and cleaning out the jack.

iPhone 6, iOS 8.1.2

Posted on Jan 24, 2015 12:55 PM

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Answer 1

G3gator

Level 3

590 points

Jan 24, 2015 1:08 PM in response to letsgobirds

Try rebooting (hold home and sleep/wake buttons at the same time).

George

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Answer 2

letsgobirds Author

Level 1

0 points

Jan 24, 2015 1:31 PM in response to letsgobirds

Hey George. Thanks but that didn't work.

I've tried all sorts of resets, I've tried cleaning out the jack with blowing/paper clips/ q tips but that didn't work either.

I've been look all over for an answer, and one thing I found is connecting to a bluetooth speaker. When I do that, I am able to change the ringer volume with the side buttons instead of just the headphone volume. As soon as I disconnect I am stuck in headphone mode once again.

Some response from Apple would be nice.

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Answer 3

Jan 24, 2015 1:52 PM in response to letsgobirds

Basic Troubleshooting Steps when all else fails

- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6 older, hold down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)

- Relaunch the App and try again.

- Restart the device. http://support.apple.com/kb/ht1430

- Reset the device. (Same article as above.)

- Reset All Settings (Settings > General > Reset > Reset All Settings)

- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)

- Restore as new device. http://support.apple.com/kb/HT4137
For this step, do not re-download ANYTHING, and do not sign into your Apple ID.

- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

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Answer 4

ChrisJ4203

Level 10

230,311 points

Jan 24, 2015 1:54 PM in response to letsgobirds

letsgobirds wrote:

Some response from Apple would be nice.

That will not happen. Apple does not participate in the forum. That was part of the terms of service you agreed to when you entered the forum.

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Answer 5

letsgobirds Author

Level 1

0 points

Jan 24, 2015 2:08 PM in response to TJBUSMC1973

Thanks for the suggestions, but they didn't work. I'm guessing there is something stuck in the headphone jack. I guess I'll keep fiddling with it.

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Answer 6

letsgobirds Author

Level 1

0 points

Jan 24, 2015 2:10 PM in response to letsgobirds

Never mind I fixed it! I found a post that said put it in the freezer for 10 minutes, and that actually worked. Don't know why it worked but it did.

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Answer 7

Holdz

Level 1

9 points

Feb 1, 2015 8:09 AM in response to letsgobirds

My friend had the same problem with her iPhone 6, apparently its a fairly common issue especially after a software update.

Unfortunately the fix was a repair in the Apple Store while she waited. If you don't live near a store call the Tech helpline for your country.

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Answer 8

Feb 2, 2015 2:03 PM in response to letsgobirds

This fixed mine as well! Oddest thing, but whatever works!!

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Answer 9

telcoed

Level 1

13 points

Mar 30, 2015 1:15 PM in response to letsgobirds

Another option is call yourself and answer in speaker mode, turn speaker mode off and insert headphone in and out of jack BUT, make sure it is the IPhone 6 headphone, others Will NOT work.

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Answer 10

eatbat3

Level 1

6 points

Apr 1, 2015 3:24 PM in response to telcoed

telcoed's solution "...call yourself and answer in speaker mode, turn speaker mode off and insert headphone in and out of jack, BUT make sure it is the IPhone 6 headphone, others Will NOT work. " worked for me. Thanks, telcoed.

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