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All replies
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Helpful answers
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Aug 6, 2015 9:29 PM in response to Muhab Abu Zeidby socialhermit,Has anyone found a fix? I had to replace my iphone 6 plus yesterday and now can't get my synced info back on. (it's driving me crazy)
Itunes don't detect my new iphone.. I'm 2 seconds away of switching to a new galaxy.
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Aug 7, 2015 3:58 AM in response to socialhermitby craigIGH,Try following the instructions at turingtest2'sTroubleshooting issues with iTunes for Windows updates
Each item he discusses is a separate issue. You may have to work thorough several before you find the problem. This seems to be a problem or problems with iTunes 12 and Windows (not just Windows 10) as well as with iTunes and some older hardware/firmware. It is presenting itself on different versions of Windows as well as on different Apple device types. Hopefully the next release of iTunes will see it sorted.
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Aug 9, 2015 12:03 PM in response to Muhab Abu Zeidby Baz27,Why can Apple not keep up with window 10 they know its been coming out for sometime now why are they not ready why do we have to wait a couple of weeks before they get it right
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Aug 9, 2015 12:17 PM in response to Baz27by hhgttg27,I suspect that the fact that Microsoft have been pushing frequent updates for Windows 10 may at least be a contributing factor. Like many others, I've had no problems with iTunes since upgrading to Windows 10 (indeed, iTunes has been one the least problematic apps - several of the built-in Windows apps, including Mail and Schedule - have been causing more problems).
From reading through other reports here, it is definitely advisable before upgrading to Windows 10, to:
- backup your iTunes library (which should go without saying, as you should backup all data before applying a major OS update)
- deauthorize your Apple ID in iTunes - there seem to be cases where iTunes loses its authorization information during the upgrade, giving some users with reauthorization issues if their count of authorized devices is already maximized at 5.
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Aug 11, 2015 10:58 PM in response to Cynanby Eric Rahn,I created a user profile for this forum just so I could tell you how awesome you are! You saved me hours of frustration and rage. Thank you, thank you, THANK YOU!
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Aug 13, 2015 8:40 AM in response to Muhab Abu Zeidby lnarope,it works!! you have to delete backup first, then uninstall itunes, and install from the begining!!
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Aug 14, 2015 4:09 AM in response to Muhab Abu Zeidby MickyTC,★HelpfulI found the ultimate soultion in the following link (no need to uninstall or anything of the kind):
http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows
It worked out perfect for me
(and I want to thank my son Shlomi who found this link... )
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Aug 17, 2015 3:28 AM in response to MickyTCby Hanani,My problem is that although the Iphone 6 is identified by the win10 - the itunes DOSE NOT backing up ! I backed up on a win 8 pc but the WIn 10 is NOT backing up!
Any suggestion or just to uninstall and delete the backup file I have now
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Aug 19, 2015 12:31 PM in response to Cynanby Silver Haired Harold,Awesome fix - thank you for your professionalism.
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Aug 20, 2015 11:27 AM in response to socialhermitby kdmoore77,I have tried everything short of summoning Wozniack WIzard powers to get ITunes installed on my upgrader Windows 10 machine. I have tried all of the suggestions to completely remove the ITunes install and re-install. I have removed registry entries for all ITunes, but the current version of ITunes tells me that the old version or new version is still there. Will Apple release another ITunes version that addresses this? I'm sure I'm not the only one out there.
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Aug 20, 2015 11:57 AM in response to kdmoore77by Silver Haired Harold,This worked for me: Quoted from Cynan above:
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I'm not running an beta iOS on my phone but iTunes under Windows 10 wouldn't recognize my phone, though Windows did. I fixed this by reinstalling the USB driver. Instructions have kindly been provided here https://www.youtube.com/watch?v=vkG9NfKR1DA
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Aug 23, 2015 3:20 PM in response to Muhab Abu Zeidby CosmicPanther,Dear Community:
Currently Working on OS X 10.10.5
ITunes newer version works on W10
Worked out perfect.
One interesting thing, must connect iPhone or iPad turn on not in recovery mode in order to be recognized.
I hope this tip works for you too.
https://discussions.apple.com/ thread/6794934
https://www.youtube.com/watch?v=vkG9NfKR1DA
Apple Support
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Aug 26, 2015 7:57 AM in response to Muhab Abu Zeidby Shlyvin97,HI i had the same issue and found an easy repair.
connect iPhone / iPad to pc and open device manager , you will notice that no apple product in the usb devices however click on portable devices and your phone/ pad will be seen right click on device and update driver , your device will appear in the usb section and is also found by iTunes .
hope this helps