Q: cannot sync new playlist to I phone

When I connect my I phone up to my computer and click on the phone icon to sync it. I then click on Music in settings and the sync music box comes up on the right but the sub selections under the music tab are greyed out, so I cannot select them. The only active tab is the main Music tab and when I click this it tells me that is will remove all existing music from my I phone and sync with the computer-- all I want to do is add a new play list. Please help!! I have an I phone 5 IOS 8.1.2 and my Mac has OSX 10 version 10.9.5

iPhoto '11, Mac OS X (10.7.1)

Posted on Jan 25, 2015 2:39 AM

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Q: cannot sync new playlist to I phone

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by Matt_M.,

Matt_M. Jan 26, 2015 12:43 PM in response to dr. c bruce
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Jan 26, 2015 12:43 PM in response to dr. c bruce

Hey dr. c bruce,

Thanks for using the Apple Support Communities. It sounds like the music on your device did not originate from this library, is the iPhone 5 currently synced with another iTunes Library? iPhones can only be synced with one library:

Manage content manually on your iPhone, iPad, and iPod - Apple Support
http://support.apple.com/en-us/HT201593

iPhone can only add music or video from a single iTunes Library.

Thanks,

Matt M.
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by dr. c bruce,

dr. c bruce Jan 27, 2015 3:55 AM in response to Matt_M.
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Jan 27, 2015 3:55 AM in response to Matt_M.

Thanks Matt-- I managed to work it out myself-- turns out it I select the Music tab and then sync, even though it says that all my songs will be deleted, It actually takes me to the next stage which will let me select playlists to sync
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by Matt_M.,

by dr. c bruce,

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