metal_mad
Level 1
(0 points)
Q: safari crashing on startup
Safari crashes every time a try to start it. I have tried to some of the non essential plug ins but it still keeps crashing.
I'm running os 10.10.2
Any help would be greatly appreciated.
MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.1), intel core i5 2.3 Ghz
dominic23
Level 8
(41,450 points)
This can happen if adware is installed without your knowledge.
1. Use free AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari.
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
4. Safari > Preferences > General > Homepage:
Set your Homepage.
Note:
If you don’t have another browser installed,
Shut down the computer.
Press the power button. Immediately after you hear the startup sound, press and hold the Shift key.
The Shift key should be pressed as soon as possible after startup,but not before the startup sound.
Release the Shift key when you see the Apple logo on the screen. Startup will take longer than usual.
Login to your account. Launch Safari.
Follow the steps posted above to remove the adware.
Once done, quit Safari and restart the computer from in the menu bar.
* Source: http://support.apple.com/kb/PH18760
